Location: Charlotte NC / Jacksonville FL / Kennesaw GA (Onsite)
Employment Type: Contract
Duration: 12 months
Project: Voice Access Modernization
Payrate: $65.00 - $70.24/hr
Role Overview
We are seeking a professional engineer with knowledge of carrier/transport and SIP access technologies. This position supports the architecture and engineering functions for collaboration and productivity products and solutions. The role involves developing program schedules, creating communication materials for leadership, and producing engineering documentation for fast-moving programs. The ability to partner with technical resources while delivering presentations and program details to senior leadership is essential.
Key Responsibilities
- Provide program guidance and develop program timelines from an engineering perspective.
- Develop ROM/SOW quotes for projects for equipment placement and licensing.
- Assist in developing project documentation, including Bills of Materials (BOMs), cost estimates, and equipment placement requests.
- Directly support business-initiated projects and communicate program status and open issues to leadership.
- Provide local software and hardware support for complex integrated configurations including Session Border Controller, Security Services, E911, SIP and Session Management, LAN/WAN, and VoIP.
- Complete SIT testing, document results, and develop scripts, MOPs, and low-level designs for implementation.
Required Qualifications
- Education: BA or BS in Telecommunications, Data Communications, or Computer Science.
- Experience:
- 10+ years of telecommunications experience.
- 3-5 years of experience in LAN/WAN networking.
- Experience in program communication and program management.
- Experience with configuration and support in a complex multi-layered network environment.
- Experience working under tight deadlines and in high-pressure environments.
- Technical Skills:
- Strong knowledge of session border controllers (specifically Ribbon 7k) and SIP/TDM Trunking at a carrier level.
- Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, and codecs.
- Experience with QoS configurations, jitter, diagnosing and tuning QoS, and performing bandwidth analysis.
- Knowledge of LAN/WAN communications, switches, and routers.
- Working knowledge of call flows, system architecture, and design principles.
- Proficiency with PowerPoint and Visio for structured program updates.
Equal Employment Opportunity Statement
This employer is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. This employer will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.