Network Support Technician / Engineer

Creative Financial Staffing, LLC; Windsor Locks (CT); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Competitive salary and annual reviews

PTO and paid holidays

Medical, dental, and vision plans

Professional development and certif 

Job summary

Creative Financial Staffing, LLC is seeking a Network Support Technician to maintain and secure our enterprise network infrastructure in Windsor Locks. The role centers on hands-on administration of networking hardware, security, and performance in a Microsoft Hyper-V environment.

You will configure switches/routers, implement security policies, and collaborate with internal teams and vendors to resolve issues.

Qualifications

• Bachelor’s degree in IT or related field or equivalent certifications.
• Minimum 3 years of experience as a Network Support Technician.
• Strong understanding of network infrastructure, architecture, connectivity, and security in a Microsoft Hyper-V environment.
• Ability to implement, administer, and troubleshoot network devices (firewalls, routers, switches, wireless access points).
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation.
• Proficiency in firewall rule implementation and access control policies.
• Familiarity with SD-WAN design, implementation, and support.

Responsibilities

• Maintain and administer computer networks, systems software, applications, hardware, network devices, and firewalls.
• Implement and monitor network security measures to protect data and systems.
• Troubleshoot, diagnose, and resolve hardware, software, and network issues.
• Configure and manage Layer 2/Layer 3 switches, routers, and firewalls.
• Manage access lists and security policies.
• Monitor network performance and make necessary adjustments.
• Collaborate with users and vendors to resolve system problems.
• Assist in developing, implementing, and testing enterprise-wide security and patch management.
• Utilize IT ticketing systems for service requests and change control documentation.
• Train staff on network systems and security policies.
• Manage Microsoft Group Policies and Active Directory for security and resource allocation.
• Operate master consoles to monitor network and system performance.
• Design, configure, and test networking hardware, software, and operating systems.

Skills

Network security

Troubleshooting

Network monitoring

Documentation

Vendor coordination

Education

Bachelor’s degree in IT or related field

Equivalent technical certifications

Tools

Hyper-V

Active Directory

Group Policy

Firewalls

Switches/Routers

SD-WAN

Job description

Job Title: Network Support Technician

Salary: $85,000
Location: Windsor Locks – On-site (with flexibility if applicable)
Employment Type: Direct Hire

Why take a Network Support Technician role with this company?

• Be a key player in maintaining and securing enterprise network infrastructure
• Work with advanced technologies in a Microsoft Hyper-V environment
• Collaborate with internal teams and third-party vendors to resolve complex technical challenges
• Join a stable organization with opportunities for growth and professional development
• Make an immediate impact on network security and performance

What will the Network Support Technician do?

• Maintain and administer computer networks, systems software, applications, hardware, network devices, and firewalls
• Implement and monitor network security measures to protect data and systems
• Troubleshoot, diagnose, and resolve hardware, software, and network issues
• Configure and manage Layer 2/Layer 3 switches, routers, and firewalls
• Manage access lists and security policies
• Monitor network performance and make necessary adjustments
• Collaborate with users and vendors to resolve system problems
• Assist in developing, implementing, and testing enterprise-wide security and patch management
• Utilize IT ticketing systems for service requests and change control documentation
• Train staff on network systems and security policies
• Manage Microsoft Group Policies and Active Directory for security and resource allocation
• Operate master consoles to monitor network and system performance
• Design, configure, and test networking hardware, software, and operating systems

What the company needs in a Network Support Technician:

• Bachelor’s degree in IT or related field, or equivalent technical certifications
• Minimum 3 years of experience as a Network Support Technician
• Strong understanding of network infrastructure, architecture, connectivity, and security in a Microsoft Hyper-V environment
• Ability to implement, administer, and troubleshoot network devices (firewalls, routers, switches, wireless access points)
• Knowledge of application transport and network infrastructure protocols
• Ability to create accurate network diagrams and documentation
• Proficiency in firewall rule implementation and access control policies
• Familiarity with SD-WAN design, implementation, and support

Bonus Points:

• Relevant certifications (e.g., CCNA, Network+, Security+)
• Experience with virtualization technologies
• Advanced knowledge of cybersecurity best practices

Benefits & Perks:

• Competitive salary and annual performance reviews
• PTO and paid holidays
• Comprehensive medical, dental, and vision plans
• Professional development and certification opportunities