Network Support Engineer

N Consulting Limited; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A networking solutions firm is seeking a Network Support Engineer in New York City. The successful candidate will be responsible for verifying and validating network equipment, managing installations, and ensuring proper documentation. Key tasks include physically replacing devices, conducting tests, and working with clients for user acceptance. Ideal for individuals proficient in cable management and network device setup, this role is pivotal to ensuring the seamless operation of network infrastructure.

Responsibilities

• Verify & Validate the Bill of Materials (active & passive components).
• Receive & Inspect network equipment (switches, APs, controllers, firewalls).
• Rack & Stack devices in designated positions as per the layout plan.
• Cable Management: Identify & label network cables for installation.
• Power Setup: Verify available PDU sockets and install redundant power sources.
• Provide Console Access for remote engineers to configure the devices.
• Physically replace & install network devices, including Switches, APs, Gateways, Firewalls.
• Perform inter-rack & intra-rack patching with copper and fiber cables.
• Migrate endpoint connections from old to new switches.
• Conduct power-on & connectivity tests for all installed devices.
• User Acceptance Testing (UAT) to verify device functionality.
• Submit a list of installed devices and leftover materials.
• Take Before & After Photos of racks, patch panels, and cabling.

Job description

Network Support Engineer at N Consulting Ltd

Scope of Work – Tasks to be Covered

Build Phase – Pre-Installation Activities

• Verify & Validate the Bill of Materials (active & passive components).
• Receive & Inspect network equipment (switches, APs, controllers, firewalls).
• Rack & Stack devices in designated positions as per the layout plan.
• Cable Management: Identify & label network cables for installation.
• Power Setup: Verify available PDU sockets and install redundant power sources if required.
• Provide Console Access for our remote engineers to configure the devices.

Cutover Phase – Installation & Migration Activities

• Physically replace & install network devices, including: Switches (Core, Distribution, and Access Switches), Wireless Access Points (Ceiling/Wall Mounted), Gateway Controllers, Firewalls.
• Cable Patching: Perform inter-rack & intra-rack patching with copper and fiber cables; Ensure neat dressing & labeling of cables inside the racks.
• Swapping Connections: Migrate endpoint connections from old to new switches.
• Testing: Conduct power-on & connectivity tests for all installed devices.
• User Acceptance Testing (UAT): Work with on-site contacts to verify device functionality.
• Document Installation & Spare Materials: Submit a list of installed devices and leftover materials.
• Take Before & After Photos of racks, patch panels, and cabling.