Network Solutions Engineer

WAV INC; Aurora (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a Network Engineer responsible for pre-sales and post-sales support. The role includes generating predictive wireless performance reports, conducting training sessions, and providing technical assistance. Candidates should have a Bachelor's degree or equivalent experience, possess strong analytical and problem-solving skills, and be detail-oriented. The position requires low to moderate travel, primarily within the US, Canada, and Caribbean, and offers a full-time work schedule.

Qualifications

• Bachelor's degree or equivalent experience.
• Ability to read and interpret technical documents.
• Detail-focused with strong problem-solving skills.

Responsibilities

• Provide technical pre-sales and post-sales support.
• Generate predictive wireless coverage reports.
• Conduct product demos and customer trainings.

Skills

Technical support

Analytical skills

Problem-solving skills

Organizational skills

Communication skills

Education

Bachelor's degree (B.S.)

Tools

Microsoft Office

NetSuite

Job description

The WAV Network Engineer is responsible to provide pre-sales and post-sales support to our internal sales teams and customers, recommends technology solutions based on the application requirements, and generates predictive wireless performance reports.

Full time position

Monday-Friday

Typical hours: 8AM-5PM

Location: Aurora, IL

Low to moderate travel

Essential Job Functions

• Provides technical pre-sales and post-sales support to internal sales teams and customers.
• Generates bill of materials (BOMs) based on the application requirements or competitive quotes.
• Generates predictive wireless coverage and performance reports using wireless design software.
• Conducts product demos and deep dives, remotely and/or in person.
• Conducts monthly internal trainings to both sales and technical teams, remotely and/or in person.
• Conducts quarterly customer trainings based on WAV’s vendor technology solutions, remotely and/or in person.
• Assists with WAV value added technical services, including staging and pre-configuration services.
• Configures, deploys, and troubleshoots L2/L3 and WLAN networks.
• Configures, deploys, and maintains WAV internal labs.
• Attains and maintains relevant vendor and industry technical certifications.
• Performs onsite WLAN RF surveys, installations, and diagnostics.
• Assists with managing and monitor WAV’s internal IT network, coordinate maintenance with MSP partner.
• Customer visits to promote our technology solutions.
• Requires low to moderate travel throughout the US, Canada, and Caribbean.
• Comply with all policies and procedures as outlined in the company’s employee handbook.

Non-essential Job Functions:

• Maintain a clean, neat and orderly work area.
• Other duties as assigned by manager.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor’s degree (B.S.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Language Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs

Reasoning Ability

Ability to solve practical problems and deal with a variety or concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Applications: Microsoft Office, NetSuite

Industry/Manufacturer specific applications as supported by WAV, Inc.

Certificates/Licenses Required

N/A

Other Skills/Abilities

Detail focused and possess strong organizational, analytical, and problem-solving skills. Ability to self-motivate, and ability to consistently deliver high-quality work product. Ability to thrive in an environment which is both ad-hoc, as well as an environment in which one must play multiple roles to support the organization.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

SUPERVISORY RESPONSIBILITIES

N/A

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work environment consists of an indoor, climate controlled atmosphere. Noise level in the office is quiet to moderate. Noise level in the warehouse is moderate and occasionally loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position frequently requires the employee to stand, sit and walk for extended periods of time each day. The employee is frequently required to use hands to finger, handle, or feel, reach with hands and arms, and talk/hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Must be able to travel via car or air to customer location and be able to climb, push, pull, and carry equipment to and from customer locations. Lifting required up to 75 pounds daily