Network Security Engineer II – Firewalls & MSSP On-Call

silversky - delivering wow!; Fort Lauderdale (FL); On-site; USD 85,000 - 130,000; Full time

Job summary

SilverSky is seeking a Global Security Device Management Engineer L2 for onsite work in the United States. You will join the security engineering team to design, implement, and support next-generation firewall and monitoring solutions for MSSP clients.

The role requires advanced knowledge of Fortinet and Cisco devices, strong incident response skills, and the ability to maintain ticket SLA goals while delivering excellent customer service. On-call rotations may apply.

Qualifications

• Bachelor's degree in a relevant field is preferred.
• 4+ years in security/network engineering or MSSP role.
• Strong knowledge of firewall design, deployment and monitoring.
• Experience with ticketing systems and customer communication.

Responsibilities

• Design, implement, and maintain firewall solutions for clients.
• Onboard and monitor on-premise and cloud infrastructure.
• Provide tier III support via email, tickets, phone, and video. Escalate where needed.
• Manage tickets to meet SLA and client expectations.
• Conduct after-action research and provide incident evidence.

Skills

Fortinet/FortiGate

Cisco Routers

NOC/SOC experience

Incident response

SLA/KPI management

Technical documentation

On-call support

Education

Bachelor's degree in CS/Networking

Tools

Fortinet NSE 7

CheckPoint

Palo Alto

Job description

SilverSky is seeking a Global Security Device Management Engineer L2 for onsite work in the United States. You will join the security engineering team to design, implement, and support next-generation firewall and monitoring solutions for MSSP clients.

The role requires advanced knowledge of Fortinet and Cisco devices, strong incident response skills, and the ability to maintain ticket SLA goals while delivering excellent customer service. On-call rotations may apply.