Network Operations Specialist II

General Dynamics Information Technology; Fort Drum (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Medical plan options

401K with company match

Paid time off

Job summary

General Dynamics Information Technology is seeking a Network Operations Specialist II at Fort Drum MTC to support Army Mission Command Systems in training environments. You will monitor, configure and troubleshoot networks, provide end-user support, and maintain security postures to protect critical systems.

This role requires a Secret clearance to start and offers opportunities to work within DoD training facilities, collaborating with combat training centers and the XVIII Airborne Corps

Qualifications

• BA/BS in Computer Science or related technical discipline.
• 3+ years of related experience in network operations.
• Must currently hold Secret clearance to start.

Responsibilities

• Monitors and resolves hardware and software problems using a range of testing tools.
• Installs and configures network hardware and software.
• Provides network troubleshooting and end-user support.

Skills

Network Configurations

Network Infrastructures

Operating Systems (OS)

Security Clearances

Technical Support

Education

BA/BS in Computer Science or related technical discipline

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills: Network Configurations, Network Infrastructures, Operating Systems (OS), Security Clearances, Technical Support

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: Yes

Job Description:

Network Operations Specialist II XVIII ABC Hub and Spoke MTCs provide individual and collective training on Army Mission Command Systems, using a variety of tools and Army fielded systems. These systems are used to support Small Unit Training: Squads through Company, Medium Unit Training: Battalion through Brigade, and Large Unit Training: Divisions and Corps in training environments ranging from Stability and Support Operations (SSO) through Unified Land Operations (ULO). Seize your opportunity to make a personal impact as a Network Operations Specialist II at the XVIII Airborne Corps Hub and Spoke Mission Training Complexes. Here, you’ll tailor cutting-edge solutions to the unique requirements of our customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

MEANINGFUL WORK AND PERSONAL IMPACT:

• Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
• Installs and configures network hardware and software.
• Provides network troubleshooting and support.
• Provides technical support and training for end-users.
• Exercise network protocols, architectures, and security measures like VPN and IDS/IPS.
• Ensures the cybersecurity Risk Management process and appropriate operational security posture is maintained and documented for the MTC Type Training Enclaves and MTC Training Exercise Network.
• Backs up file server data/disks.
• Provides minor to moderately complex server maintenance.
• Maintains current knowledge of relevant technology as assigned.
• Understands the OSI model for troubleshooting, layer 1 and 2 virtualization.
• Safeguards the network against unauthorized infiltration, modification, destruction, or disclosure.
• May serve as a task or team lead; not a people manager.
• Participates in special projects and performs additional duties as required to support customer requirements.

WHAT YOU’LL NEED TO SUCCEED:

Education:

BA/BS (in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training/work experience)

Required Experience:

3+ years of relevant experience; Military and MTC experience preferred

Security Clearance:

Secret required to start

Required Technical Skills:

• Knowledge of the principles, methods, and techniques used in network troubleshooting and support.
• Knowledge of routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software.
• Knowledge of desktop operating systems and applications.
• Possess the general knowledge and diagnostic abilities to solve network technical problems associated with maintaining a large training complex network.
• Possesses strong written and verbal communication skills and able to work both independently and in a team environment.
• Must be well‑versed in general system administration and networking principles including operating system configuration for Windows 11 and Windows 2022 Server, and Linux systems.
• Experienced with analyzing network security architectures and creating network design diagrams that provide port, protocol, and service details.
• Experience with DoD and US Army IAVM tracking and reporting.
• Experience with the implementation of network Cybersecurity Best Practices and formulating remediation guidance for supported platforms.
• Possess knowledge of Cisco IOS, IOS-XE, and NX-OS; dynamic routing; fiber and module operations, GRE tunnel configuration, VLANS and trunking.

Certifications:

Baseline Certification - CompTIA Security+, IAW DoD 8570.01-M required.

Computing Environment Certification IAW DoD 8570.01-m required, IAT level II

Location:

On Customer Site: Fort Drum MTC.

Normal work schedule is 0730-1630, may require night or weekend work shifts depending on specific training event requirements

Travel: May require occasional travel (less than 10%)

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

#GDITArmy #GDITrecruiting

The likely salary range for this position is $57,824 - $72,450. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: USA NY Fort Drum

Additional Work Locations:

Total Rewards at GDIT:

• Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.

Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.

We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

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