Network Operations Intern

Leidos; Sunset (AR); On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos is seeking a Network Operations Intern to join our GSM-O II contract on Hill AFB, UT. You will contribute to incident management, monitoring, and documentation for the Defense Information System Network, gaining hands-on experience in a fast‑paced defense environment.

The role requires current enrollment in a relevant degree program and familiarity with ServiceNow, SharePoint, and networking concepts; ability to obtain a clearance is expected. Remote work is not available.

Qualifications

• Currently enrolled in a degree program in a relevant discipline.
• Familiarity with Microsoft Office, OSI Model, ServiceNow, and SharePoint.
• Ability to communicate with customers, vendors, and contract personnel.
• Experience with technical writing and networking concepts.

Responsibilities

• Perform incident management support for the network.
• Create, update, and resolve incident tickets in ServiceNow ITSM+.
• Monitor internet access points for events affecting global connectivity.
• Provide real-time network monitoring using various tools.
• Develop documentation and metrics for contract delivery.

Skills

Microsoft Office

OSI Model

Networking concepts

Communication

Technical writing

Education

Current student in degree program

Tools

ServiceNow

SharePoint

Job description

Leidos, a leading defense, intelligence, and technology company, is seeking a motivated Network Operations Intern to join our Digital Sector on the Global Solutions Management – Operations II (GSM-O II) contract at Hill AFB, UT. As part of our team, you’ll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the Department of War Information Network (DOWIN), supporting the Defense Information Systems Agency (DISA).

Why Leidos? Join our Operations and Maintenance team and tackle real-world challenges, contributing directly to the security and reliability of vital communication networks in a fast-paced, dynamic environment. Gain hands-on experience in Network Operations , Network Maintenance, Network Management and Incident Management.

What You’ll Do:

Positions focus around various areas of the network operations support functions including:

• Performing incident management support for the Department of War global network
• Creating, updating, and resolving incident tickets utilizing Service Now ITSM+
• Monitoring internet access points for events impacting global connectivity
• Providing real-time network monitoring utilizing various network monitoring tools
• Reviewing, updating and developing documentation and metric collections for contract delivery
• Providing timely situational awareness updates to leadership and customers for all network impacting events
• Providing support for customer questions and issues during all phases of the Network Management
• Verify that service has been restored upon resolution of customer-initiated tickets
• Record, assess, track, and monitor incident tickets escalated to specialized teams and engineers

What You’ll Bring:

• Current enrollment in a degree granting program in a relevant discipline is required for consideration ( excludes Cyber Security )
• Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint
• Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person
• Experience with technical writing and a working knowledge of networking concepts and topologies
• Ability to obtain a Secret or Top Secret clearance; Secret required to start (selected candidates will be sponsored for required clearance)
• Must be a US Citizen to qualify
• Work must be performed on Hill AFB Utah (remote work is not available)
• Must have own transportation to enter Hill AFB Utah
• Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full-time employment upon graduation
• Must maintain active student status, with enrollment extending into Fall 2027 and graduation no earlier than Dec 2027

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

August 26, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.