Network Operations Intern

Via Logic LLC; Utah; On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos, a leading defense, intelligence, and technology company, seeks a Network Operations Intern to join our GSM-O II contract at Hill AFB, Utah. You will assist with incident management, network monitoring, and documentation to support the DISN and DOWIN operations.

Ideal candidates are enrolled in a related degree program, comfortable with ServiceNow and SharePoint, and capable of communicating with customers and engineers. A Secret clearance is required to start; US citizenship is mandatory.

Qualifications

• Currently enrolled in a related degree program (excluding Cyber Security).
• Familiarity with Microsoft Office, OSI Model, ServiceNow, and SharePoint.
• Strong written and verbal communication with customers and contractors.
• Ability to obtain a Secret clearance; Secret required to start (sponsorship available).
• US Citizenship is required.
• Work on Hill AFB, Utah; remote work is not available.
• Must maintain student status through Fall 2027; graduation no earlier than Dec 2027.

Responsibilities

• Perform incident management support for the global network.
• Create, update, and resolve incident tickets using ServiceNow ITSM+.
• Monitor internet access points for events affecting global connectivity.
• Provide real-time network monitoring with various tools.
• Develop and maintain contract delivery metrics and documentation.
• Deliver situational updates to leadership and customers.
• Assist with customer questions across all phases of Network Management.
• Verify service restoration after ticket resolution.
• Record, assess, and monitor escalated incident tickets.

Skills

Networking concepts

Technical writing

Communication

Clearance eligibility

Education

Currently enrolled in related degree program

Tools

ServiceNow

SharePoint

Job description

Leidos, a leading defense, intelligence, and technology company, is seeking a motivated Network Operations Intern to join our Digital Sector on the Global Solutions Management - Operations II (GSM-O II) contract at Hill AFB, UT. As part of our team, you'll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the Department of War Information Network (DOWIN), supporting the Defense Information Systems Agency (DISA).

Why Leidos?

Join our Operations and Maintenance team and tackle real-world challenges, contributing directly to the security and reliability of vital communication networks in a fast-paced, dynamic environment. Gain hands-on experience in Network Operations, Network Maintenance, Network Management and Incident Management.

What You'll Do:

• Performing incident management support for the Department of War global network
• Creating, updating, and resolving incident tickets utilizing Service Now ITSM+
• Monitoring internet access points for events impacting global connectivity
• Providing real-time network monitoring utilizing various network monitoring tools
• Reviewing, updating and developing documentation and metric collections for contract delivery
• Providing timely situational awareness updates to leadership and customers for all network impacting events
• Providing support for customer questions and issues during all phases of the Network Management
• Verify that service has been restored upon resolution of customer-initiated tickets
• Record, assess, track, and monitor incident tickets escalated to specialized teams and engineers

What You'll Bring:

• Current enrollment in a degree granting program in a relevant discipline is required for consideration (excludes Cyber Security)
• Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint
• Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person
• Experience with technical writing and a working knowledge of networking concepts and topologies
• Ability to obtain a Secret or Top Secret clearance; Secret required to start (selected candidates will be sponsored for required clearance)
• Must be a US Citizen to qualify
• Work must be performed on Hill AFB Utah (remote work is not available)
• Must have own transportation to enter Hill AFB Utah
• Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full-time employment upon graduation
• Must maintain active student status, with enrollment extending into Fall 2027 and graduation no earlier than Dec 2027

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting

August 26, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

• Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

More details are available at www.leidos.com/careers/pay-benefits.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025.

For more information, visit www.Leidos.com.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.