Network Operations Intern

Leidos; Shiloh (IL); On-site; USD 48,000 - 87,000; Full time

Job summary

Leidos, a leading defense, intelligence, and technology company, seeks a motivated Network Operations Intern to join the Digital Modernization Group on the GSM-O II contract at Scott AFB, IL. You will contribute to the operations, sustainment, and defense of the DISN within the DOD Information Network, supporting DISA.

You’ll gain hands-on experience in network operations, maintenance, management, and incident response, while learning to document processes, monitor networks, and provide timely

Qualifications

• Current enrollment in a degree granting program in a relevant discipline is required (excludes Cyber Security).
• Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint.
• Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person.
• Experience with technical writing and a working knowledge of networking concepts and topologies.
• Ability to obtain a Secret clearance; Secret required to start (sponsored for required clearance).
• Must be a US Citizen to qualify.
• Work must be performed on Scott AFB IL (remote work is not available).
• Must have own transportation to enter Scott AFB IL.
• Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full-time employment upon graduation.
• Must maintain active student status, with enrollment extending into Fall 2027 and graduation no earlier than Dec 2027.

Responsibilities

• Perform incident management support for the Department of Defense global network.
• Create, update, and resolve incident tickets utilizing Service Now ITSM+.
• Monitor internet access points for events impacting global connectivity.
• Provide real-time network monitoring utilizing various network monitoring tools.
• Review, update and develop documentation and metric collections for contract delivery.
• Provide timely situational awareness updates to leadership and customers for all network impacting events.
• Provide support for customer questions and issues during all phases of the Network Management.
• Verify that service has been restored upon resolution of customer-initiated tickets.
• Record, assess, track, and monitor incident tickets escalated to specialized teams and engineers.

Skills

Networking concepts

Communication

Technical writing

OSI Model

Education

Current enrollment in a degree granting program

Tools

ServiceNow

SharePoint

Microsoft Office

Job description

Leidos, a leading defense, intelligence, and technology company, is seeking a motivated Network Operations Intern to join our Digital Modernization Group on the Global Solutions Management – Operations II (GSM-O II) contract at Scott AFB, IL. As part of our team, you’ll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting the Defense Information Systems Agency (DISA).

Why Leidos? Join our Operations and Maintenance team and tackle real-world challenges, contributing directly to the security and reliability of vital communication networks in a fast-paced, dynamic environment. Gain hands‑on experience in Network Operations , Network Maintenance, Network Management and Incident Management.

What You’ll Do:

Positions focus around various areas of the network operations support functions including:

• Performing incident management support for the Department of Defense global network
• Creating, updating, and resolving incident tickets utilizing Service Now ITSM+
• Monitoring internet access points for events impacting global connectivity
• Providing real‑time network monitoring utilizing various network monitoring tools
• Reviewing, updating and developing documentation and metric collections for contract delivery
• Providing timely situational awareness updates to leadership and customers for all network impacting events
• Providing support for customer questions and issues during all phases of the Network Management
• Verify that service has been restored upon resolution of customer-initiated tickets
• Record, assess, track, and monitor incident tickets escalated to specialized teams and engineers

What You’ll Bring:

• Current enrollment in a degree granting program in a relevant discipline is required for consideration ( excludes Cyber Security )

• Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint

• Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person

• Experience with technical writing and a working knowledge of networking concepts and topologies

• Ability to obtain a Secret or Top Secret clearance; Secret required to start (selected candidates will be sponsored for required clearance)

• Must be a US Citizen to qualify

• Work must be performed on Scott AFB IL (remote work is not available)

• Must have own transportation to enter Scott AFB IL

• Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full‑time employment upon graduation

• Must maintain active student status, with enrollment extending into Fall 2027 and graduation no earlier than Dec 2027

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

August 26, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.