Network Manager

Tata Consultancy Services; Plano (TX); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Maternal & Parental Leaves

Auto & Home Insurance

Certification & Training Reimbursement

Vacation and Holidays

Job summary

Tata Consultancy Services in Plano, TX seeks a Network Manager with deep enterprise networking expertise across LAN/WAN, wireless, security, and cloud networking to lead modernization and ensure resilience.

You will drive ITIL processes, incident management, vendor relations, and strategic technology initiatives, while mentoring high-performing teams and aligning with manufacturing needs.

Qualifications

• Bachelor's degree in Computer Science required.
• Extensive experience in enterprise networking, wireless, cybersecurity, and OT/IT integration.
• Hands-on expertise in routing and switching (BGP, OSPF, EIGRP), LAN/WAN, SD-WAN, DNS/DHCP/IPAM, firewalls, load balancers, and cloud networking.
• Strong vendor management, ITIL processes, major incident management, change governance, and capacity planning.
• Experience leading cross-functional technical teams and strategic technology initiatives.

Responsibilities

• Provide leadership for enterprise LAN, WAN, Wireless, Firewall, DNS/DHCP/IPAM, Cloud, and Network Security environments.
• Oversee operation and continuous improvement of enterprise network architecture for scalability, resiliency, performance, and security.
• Lead network operations teams responsible for incident, problem, change, event, and service requests.
• Drive ITIL processes and governance with governance and audit compliance.
• Serve as escalation point for major incidents and drive service restoration efforts.
• Drive network automation, observability, and analytics to improve efficiency and visibility.
• Collaborate with Manufacturing, Engineering, Cybersecurity, Infrastructure, Cloud, and Application teams.
• Manage vendor relationships and ensure budget and contract alignment.
• Monitor network performance, SLA/KPI attainment, and risks, reporting to leadership.
• Develop and execute technology roadmaps and modernization initiatives.

Skills

Networking Leadership

Enterprise Networking

Wireless Technologies

Cybersecurity

OT/IT Integration

Routing & Switching (BGP/OSPF/EIGRP)

LAN/WAN

SD-WAN

DNS/DHCP/IPAM

Firewalls & Load Balancers

Cloud Networking

Observability & Monitoring

ITIL & Incident Mgmt

Vendor Management

Capacity Planning

Team Leadership

Education

Bachelor of Computer Science

Job description

Job Description

Must Have Technical/Functional Skills

Should possess strong expertise in enterprise networking, wireless technologies, cybersecurity, and OT/IT integration, with hands-on experience in routing and switching (BGP, OSPF, EIGRP), LAN/WAN, SD-WAN, DNS/DHCP/IPAM, firewalls, load balancers, cloud networking, and network monitoring/observability platforms. The role requires experience supporting manufacturing technologies and industrial environments, including plant-floor connectivity, wireless infrastructure, automation systems, and operational resilience. The Network Manager should also be proficient in network automation, ITIL processes, major incident management, change governance, vendor management, capacity planning, and leading cross-functional technical teams, driving operational excellence, service reliability, continuous improvement, and strategic technology initiatives across the enterprise network landscape

Roles & Responsibilities

• Provide leadership and strategic direction for the enterprise LAN, WAN, Wireless, Firewall, DNS/DHCP/IPAM, Cloud, and Network Security environments.
• Oversee the operation, maintenance, and continuous improvement of enterprise network architecture, ensuring scalability, resiliency, performance, and security.
• Lead network operations teams responsible for incident, problem, change, event, and service request management, while ensuring operational excellence and service stability.
• Drive adherence to ITIL processes, including Incident, Problem, Change, Capacity, Availability, and Configuration Management, ensuring compliance with governance and audit requirements.
• Serve as the primary technical escalation point for major incidents, leading Service Restoration Bridges (SRBs), root cause analysis, corrective actions, and service restoration efforts.
• Lead initiatives in network automation, observability, monitoring, and analytics to improve operational efficiency, reduce manual effort, and enhance enterprise-wide visibility.
• Collaborate with Manufacturing, Engineering, Cybersecurity, Infrastructure, Cloud, and Application teams to support technology deployments, modernization programs, and business objectives.
• Manage relationships with strategic vendors, service providers, and OEM partners, ensuring service quality, technology alignment, budget adherence, and contractual compliance.
• Monitor and report on network performance, availability, capacity, SLA/KPI attainment, operational risks, and continuous improvement initiatives to leadership stakeholders.
• Lead, mentor, and develop high-performing technical teams through coaching, performance management, knowledge-sharing, succession planning, and professional development programs.
• Establish and govern operational excellence programs focused on reducing incidents, improving change success rates, enhancing customer experience, strengthening process compliance, and driving continual service improvement.
• Develop and execute technology roadmaps, lifecycle management strategies, hardware refresh programs, and network modernization initiatives aligned with business and manufacturing requirements.
• Ensure compliance with cybersecurity standards, network segmentation policies, vulnerability management programs, and industry best practices to protect enterprise and manufacturing environments

Generic Managerial Skills, If any

• Strategic Leadership & Business Management: Ability to align technology strategy with business objectives, drive operational excellence, manage budgets and resources, lead organizational transformation initiatives, and effectively engage with executive leadership and stakeholders.
• People Leadership & Governance: Proven ability to build and lead high-performing teams, develop talent, manage vendor and partner relationships, drive cross-functional collaboration, establish governance frameworks, and foster a culture of accountability, continuous improvement, and customer focus.

Base Salary Range : $120,000 to $140,000 Per Annum

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications: BACHELOR OF COMPUTER SCIENCE