Network Field Technician

ZipRecruiter; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading tech company is seeking a Network Field Technician to ensure the reliability of IT mining sites. This full-time role involves physical installation, maintenance, and troubleshooting of network devices, along with responsibilities for documentation and security protocols. Join a forward-thinking team committed to innovation and sustainability in the cryptocurrency sector!

Benefits

Competitive salary and bonus opportunities

Top tier group insurance plan

Employee referral program

Employee assistance program (EAP)

Stimulating work environment

Free parking

Inclusive and diverse work environment

Qualifications

• 6 months to 1 year experience (level 1).
• 1-2 years experience (level 2).
• Valid driver's license required.

Responsibilities

• Installing and removing network devices.
• Updating inventory databases.
• Monitoring environment control systems.

Skills

Problem-solving

Communication

Team spirit

Education

High school diploma

Technical courses and certifications

Job description

Job DescriptionJob Description

Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available.

Spanning two continents, Bitfarms Ltd. ('BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space.

With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work!

We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team.

Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees.

What we offer:

• Competitive salary and bonus opportunities along with career advancement
• Top tier group insurance plan with employer cost sharing
• Employee referral program
• Employee assistance program (EAP)
• Stimulating work environment in an innovative data center with air conditioned break rooms
• Free parking
• An inclusive, safe and diverse work environment

Interested? This is a great opportunity to work for a and dynamic company!

We are currently looking for a Network Field Technician to join our team

What you can expect in this role:

Reporting to the Team Lead - System Administrator, the Network Field Technician will be responsible for ensuring the reliability and functionality of our organization's IT mining sites infrastructure. This position involves resolving technical issues, assisting on-site users, managing the lifecycle of on-site IT assets, and maintaining an optimal site environment. The position may require on-call support on a weekly rotation basis.

More specifically, here are some of the key responsibilities:

Key Responsibilities (Level 1)

• Physical work
  • Installing and removing network devices.
  • Install, patching, labelling and organizing network cables.
• Maintenance & Upkeep
  • Updating inventory databases & asset management systems.
  • Cleaning IT equipment and surrounding areas.
  • Following and applying the policy in the safe disposal or recycling of old or decommissioned hardware.
  • Performing routine checks of the datacenter floor to ensure no audible alarms, visible warning lights, or other signs of equipment distress.
• Monitoring & Reporting
  • Monitoring environment control systems, like HVAC (heating, ventilation, and air conditioning), to ensure servers and devices remain at optimal temperatures.
  • Monitoring and reporting health and safety hazards.
  • Monitoring power distribution units (PDUs) and ensuring devices are evenly and properly powered.
• Troubleshooting & Configuration
  • Diagnose and troubleshoot hardware issues.
  • Escalating complex issues to the team and tracking all issues to resolution.
  • Identifying and reporting visible damaged equipment or systems not operating as expected to IT Field Technician Level 2 and Lead.

Key Responsibilities (Level 2)

Assuming responsibilities of level 1 IT Field Technicians when necessary

• Physical Work
  • Physically installing and removing server hardware and storage devices within the datacenter racks.
• Maintenance & Upkeep
  • If necessary, Replacing failed components, such as server equipment, hard drives, power supplies, modules, etc.
• Troubleshooting & Configuration
  • Configuration of various equipment and operating systems.
• Security
  • Ensuring that all systems have the latest security patches and software updates.
  • Overseeing regular data backups and ensuring backup integrity.
  • Ensuring that data storage devices are properly wiped or destroyed to protect sensitive information.
  • Ensuring that only authorized personnel gain access to the datacenter.
• Infrastructure
  • Design, plan, and implement new systems and network infrastructures.
• Documentation
  • Maintaining logs of all activities, such as hardware changes, issues, or environmental readings.
  • Create and update documentation for procedures, layouts, and other operational details.

Here's the profile we're looking for:

• 6 months to 1 year experience in a similar position (level 1).
• 1-2 years' experience in a similar position (level 2).
• Obtain ASP training within 90 days of hire.
• Valid driver's license
• High school diploma.
• Technical courses and certifications.
• Team spirit, a keen sense of ownership, and an agile mindset.
• Excellent communication skills, both written and verbal.
• Mastery of the work safety standards of his environment.
• Proactif avec un esprit curieux et axé sur la résolution de problèmes. / Proactive with an inquisitive and problem-solving mind.

A few more relevant details:

• Travel required between our Datacenter in Sharon, PA
• Work schedule: Monday to Friday
• Onsite.
• Job type: full-time, permanent

We are excited to hear from you, so please apply!

This job doesn't align with your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes.

#LI-ONSITE