Network Field Service Engineer

Phantom Staffing; Burlington (VT); On-site; USD 60,000 - 80,000; Full time

Job summary

A tech staffing agency is seeking a Network Field Service Engineer to perform installations and maintenance of network hardware and software. Candidates should have experience with Microsoft Windows, local and wide area networks, and troubleshooting. Responsibilities include desktop installs, firewall configurations, and supporting clients both onsite and remotely. This position offers opportunities for professional development and advancement within the organization.

Qualifications

• Experience with local and wide area networks and hardware.
• Understanding of desktop operating systems (Win10/11).
• Ability to follow through on tasks and projects.

Responsibilities

• Perform desktop and network hardware installations.
• Conduct firewall and unified communication installations.
• Act as an internal network administrator to resolve issues.
• Review and recommend improvements to network infrastructure.

Skills

Organizational skills

Network hardware installation

Troubleshooting

Tools

Microsoft Windows

Firewall hardware

Office Suites

Job description

About the job Network Field Service Engineer

Desktop installs

Network hardware installations (Switches, WAPS)

Firewall Installations

Unified Communication (VoIP) installations-(voice over internet protocol)

ISP Cutovers

Assisting other engineers with project tasks

Pre-scheduled onsite/remote visits with clients to perform IT Checklist

Network Administration tasks (tasks include server health checks, test

backup/restores, antivirus updates, OS service packs, critical updates, and server

Act as an internal Network Administrator, resolve network problems as necessary.

Review network infrastructure and make recommendations for improvements.

Scheduled onsite dispatches for issues the NOC cannot resolve

remotely.

Products and Services:

Local & Wide Area Networks

Network Operating Systems (2019, 2022, RDS)

Messaging Systems (Primarily Exchange/M365)

Security

Firewalls, Routers and Managed Switches

Desktop Productivity Tools (Office Suites)

Desktop Operating Systems (Win10/11)

Prerequisites:

Organized with the ability to follow through.

Understanding and experience with Microsoft Windows products, local and wide area networks, hardware, and desktop operating systems.

Advancement:

Professional Development plan to enable FST engineer to advance to Systems