Network Engineer

Themesoft Inc.; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

The Themesoft Inc. network engineering role in Charlotte, NC involves installation, support and ongoing maintenance of the company’s network infrastructure.

You will troubleshoot hardware, software, and connectivity issues, while maintaining documentation and following change-management procedures. Ideal candidates have 2+ years in network engineering with WAN experience in large enterprise environments, and Cisco certifications (CCNA/CCNP) are a plus.

Qualifications

• 2+ years of network engineering experience.
• 2+ years of WAN experience.
• 2+ years of work in a large enterprise network environment.
• Ability to troubleshoot networks, systems, and applications.

Responsibilities

• Participate in the installation, support and maintenance of network infrastructure.
• Provide technical support to end users regarding hardware and application issues.
• Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems.
• Integrate, maintain, and consolidate network services including switches, routers, firewalls, wireless networks and network security.
• Develop and follow best practices and operational procedures.
• Maintain documentation and comply with service administrative procedures, including change management and ticket updates.
• Utilize security and regulatory policies to design and implement secured network solutions.
• Collaborate with peers, colleagues and managers to resolve issues and achieve goals.

Skills

Network engineering

WAN experience

Enterprise networking

Team collaboration

Education

Cisco CCNA/CCNP certifications

Tools

Azure

Job description

• Participate in the installation, support and maintenance of network infrastructure
• Provide technical support to end users regarding hardware and application issues
• Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems

In this role, candidates will:

• Participate in the installation, support and maintenance of network infrastructure
• Provide technical support to end users regarding hardware and application issues
• Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems
• Integrate, maintain, and consolidate network services including but not limited to switches, routers, firewalls, wireless networks and network security
• Develop and follow best practices and operational procedures
• Maintain documentation and comply with service administrative procedures, including change management and ticket updates
• Utilize security and regulatory policies to design and implement foolproof secured network solutions
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2 plus years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2 plus years of WAN (Wide Area Network) experience
• 2 plus years of experience working in a large enterprise network organization.

Desired Qualifications:

• Knowledge and understanding of network engineering configurating enterprise level routers and switches in a voice network infrastructure environment
• Knowledge and understanding of technology support: operational support for network infrastructure (switches or routers)
• Cisco Certifications (CCNA/CCNP)
• Knowledge and understanding of Session Initiation Protocol (SIP) and SIP networks
• Knowledge and understanding of MS Azure cloud computing technology.

Top Skill Set: