Network Engineer � Tier 2 Lan / Wi-Fi

PlanIT Group, LLC; Raleigh (NC); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Talantir in Raleigh, NC is seeking a Network Engineer to support LAN and Wi‑Fi monitoring and operations. You will work independently or with limited supervision, handling Tier 2 LAN issues and collaborating with Tier 3 engineers for complex problems.

The role is onsite with hybrid flexibility, requiring 4 days in the office. Schedule is Mon-Fri 8am–6pm ET with on-call rotation and occasional after-hours work.

Qualifications

• Bachelor's degree required or equivalent IT experience.
• Minimum 3 years of network experience.
• Proficiency in LAN protocols and technologies (TCP/IP, VLANs, Spanning Tree).
• Strong troubleshooting and analytical skills (Layer 1/2).
• Familiarity with LAN security standards and methodologies.

Responsibilities

• Troubleshoot and resolve LAN and Wi‑Fi connectivity issues (switches, routers, cabling).
• Document troubleshooting steps and solutions in ServiceNow for future reference.
• Assist Tier 1 support in diagnosing LAN issues; provide Tier 2 escalation support.
• Collaborate with Tier 3 LAN engineers for complex resolutions.
• Manage multiple projects and meet deadlines in a fast-paced environment.

Skills

LAN/WiFi

TCP/IP

VLANs

Spanning Tree

Troubleshooting

Communication

Education

Bachelor's Degree

Tools

Cisco Meraki

HPE Aruba

Juniper Mist

Fortinet

ServiceNow

MS Office (Excel/Teams)

Job description

Network Engineer - Tier 2 Lan / Wi-Fi

Location: Raleigh, NC

We are seeking a Network Engineer to support our client and perform LAN and Wi‑Fi monitoring and support. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction.

This is an onsite position, located in Raleigh, NC. Currently allowing for hybrid work, reporting to the office 4 days a week. This hybrid schedule could change in the future. Schedule is Monday - Friday from 8am to 6pm ET with occasional on-call rotation and after-hours work.

Responsibilities Include, But Not Limited To

• Troubleshoot and resolve LAN and Wi‑Fi connectivity issues, including, but not limited to, switches, routers, and cabling.
• Resolve Trouble tickets generated through ServiceNow Document troubleshooting steps and solutions for future reference.
• Assist Tier 1 support in diagnosing and resolving LAN-related problems.
• Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1.
• Collaborate with Tier 3 LAN Engineers for complex issue resolution.
• Perform duties in support of the mission as directed by US Government Client Management.
• Typically performs all functional duties independently.
• Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload.

Basic Qualifications

• Bachelor's Degree and a minimum of 3 years of IT work experience; Additional experience may be substituted in lieu of degree.
• Minimum of 3 years of applicable network experience and support.
• Proficiency in LAN protocols and technologies (e.g., TCP/IP, VLANs, Spanning Tree Protocol).
• Strong troubleshooting and analytical skills - Layer 1 and 2
• Understanding of LAN security standards and methodologies.
• Proven experience with LAN networking and other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet.
• Experience with ServiceNow or other ticketing systems.
• Proficient with MS Office Suite, especially Excel and Teams.
• Excellent communication skills, both written and verbal.
• Strong communication and interpersonal skills with a team mindset.
• Ability to work independently and thrive in a fast-paced, rapidly changing environment.
• Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field.
• Preferred: Cisco or other applicable Networking Certifications.
• Must be able to obtain a Position of Public Trust Clearance - US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years.
• Must have resided in the US for the last 5 years.