Sr. Network Engineer (Wireless)

OP RaaS; Memphis (TN); Remote; USD 90,000 - 130,000; Full time

Job summary

OP RaaS is seeking a senior wireless network professional to manage and secure large WLAN environments. You will configure, monitor and optimize wireless networks across multiple sites, with Tier-3 support responsibilities and cross-team collaboration.

The role requires 5 years of IT/engineering experience, a Bachelor's degree, and the ability to work remotely within the United States with up to 20% travel. Strong documentation and communication skills are essential.

Qualifications

• Bachelor's degree in IT-related engineering, computer science or information systems or related field.
• Five years of work experience in engineering or information technology environment; advanced degree may offset.
• Ability to work remotely within the United States and travel up to 20%.
• Strong written and verbal communication skills; ability to produce network diagrams and documentation.

Responsibilities

• Configure, manage and secure wireless networks; administer multiple systems across tech areas.
• Respond to environment, hardware, system or software issues and implement resolutions.
• Lead or support change management, outage management and project management activities.
• Provide Tier-3 wireless support, troubleshooting and incident resolution across a large WLAN environment.
• Design, deploy, test and validate wireless network technologies; ensure optimal performance.

Skills

WLAN technologies

Wireless troubleshooting

Network design & testing

Documentation

Verbal and written communication

Travel readiness

Education

Bachelor's degree in IT-related engineering / computer science / information systems

Tools

Cisco CLI

Extreme Networks gear

WiFi analytics tools

Job description

Under limited supervision, performs one or more of the following activities on the company's internal networks: configuration management, system administration, security administration, network administration, development system implementation, production system implementation. Responds to issues related to environment, hardware, system, and/or software and implements resolution across technology areas. Supports multiple systems simultaneously and provides leadership for large project efforts. Provides support or lead activities related to change management, outage management and/or project management.

Essential Functions:

Individual responsibilities may include but are not limited to wireless network configuration/implementation, automation, scripting, and technical documentation.

• Supports critical wireless infrastructure from a Tier-3 perspective at all Field locations.
• Identify and solve issues that affect wireless network performance on a day-to-day basis, which can require unusual work hours.
• Advanced level troubleshooting in a large-scale WLAN network environment.
• Basic troubleshooting of router & switching technologies in the LAN.
• Design, deploy, and test wireless network technologies.
• Ensure optimal performance and resolve complex issues.
• Availability for 24/7 Tier 3 on-call rotation to provide network support/troubleshooting.
• Available to travel for business needs (20% travel possible).

Skills/Knowledge/Experience Considered a Plus:

• Extensive knowledge of WLAN technologies (Extreme Network & Cisco preferred).
• Basic understanding of Extreme Networks and Cisco CLI to configure and support WLAN and Cisco network hardware.
• Extensive experience in the definition, design and implementation of wireless networks.
• Extensive knowledge of IEEE 802.11 wireless standards.
• Familiarity with WiFi 6, WiFi 6e, WiFi 7, and other emerging wireless technologies.
• Familiarity with 802.1x, Radius and authentication processes.
• High level wireless troubleshooting skills including packet captures.
• Knowledge of wireless controller setup, installation, and support.
• Ability to produce detailed documentation including network diagrams, logical diagrams and physical diagrams as needed (technical writing skills also a plus).
• Network Cabling knowledge a plus (fiber and copper).
• Basic knowledge of network monitoring tools.
• CWNP wireless certification or equivalent is a plus.
• Excellent verbal and written communication skills.
• Ability to lift 45lbs.

Minimum Education

Bachelor's degree in IT-related engineering, computer science or information systems or related field.

Minimum Experience

Five (5) years work experience in engineering or information technology environment. A related advanced degree may offset the related experience requirements.

Domicile?Information:

This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business needs.