Network Engineer - Operations

Insight Global; North Kingstown (RI); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Network Engineer to provide Tier 2/3 support in an enterprise environment, handling routing, switching, firewall, and connectivity challenges across LAN, WAN, and data centers. You will troubleshoot Cisco, Fortinet, Palo Alto, and Aruba gear, work with SD-WAN, document networks, and collaborate with security and operations teams to ensure uptime and performance.

4+ years of hands-on experience are required; CCNA/CCNP certifications are preferred.

Qualifications

• 4+ years of hands-on Network Engineering experience.
• Strong experience supporting Cisco networking environments including routers and switches.
• Experience administering and troubleshooting Fortinet and Palo Alto firewalls.
• Experience with Aruba switching and/or wireless infrastructure.
• Strong routing and switching background with hands-on experience supporting OSPF and BGP.

Responsibilities

• Respond to network incidents, identify root causes, and implement corrective actions to restore services quickly.
• Work with monitoring tools and ticketing systems to proactively identify and resolve network performance issues.
• Maintain network documentation, diagrams, and configuration standards.
• Collaborate with infrastructure, security, and operations teams to ensure network reliability and uptime.
• Assist with data center network operations including switch deployments and fiber cross-connects.

Skills

Network engineering

Cisco networking

Routing and switching

Layer 2/3 networking

Network monitoring

SD-WAN exposure

Data center networking

Wireless networking

Documentation

VPN/NAT/ACL security basics

Education

CCNA or CCNP certification

Tools

NetBrain

Nagios

Cisco Nexus

Job description

Job Description

Provide Tier 2/Tier 3 network support in an enterprise environment, handling daily ticket queues and break/fix issues related to routing, switching, firewalls, and connectivity.

Troubleshoot and maintain Cisco, Fortinet, Palo Alto, and Aruba network infrastructure across LAN, WAN, and data center environments.

Configure, monitor, and support Layer 2/Layer 3 networking including VLANs, STP, OSPF, and BGP routing protocols.

Perform switch and firewall provisioning, configuration changes, policy updates, and firmware upgrades.

Support network moves, adds, and changes including cabling, fiber installations, patching, and connectivity troubleshooting.

Assist with data center network operations including switch deployments, rack-and-stack activities, fiber cross-connects, and network equipment replacements.

Respond to network incidents, identify root causes, and implement corrective actions to restore services quickly.

Work with monitoring tools and ticketing systems to proactively identify and resolve network performance issues.

Maintain network documentation, diagrams, and configuration standards.

Collaborate with infrastructure, security, and operations teams to ensure network reliability and uptime.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

4+ years of hands‑on Network Engineering experience.

Strong experience supporting Cisco networking environments including routers and switches.

Experience administering and troubleshooting Fortinet and Palo Alto firewalls.

Experience with Aruba switching and/or wireless infrastructure.

Strong routing and switching background with hands‑on experience supporting:

• OSPF
• BGP

Experience configuring and troubleshooting Layer 2 and Layer 3 environments.

Hands‑on experience with cabling, fiber optics, patch panels, and physical network infrastructure.

Experience supporting enterprise network incidents, break/fix activities, and ticket-based support environments.

Knowledge of firewall rules, NAT, VPNs, ACLs, and network security best practices.

Ability to perform basic data center networking tasks including hardware installations and switch deployments.

CCNA or CCNP certification required. Experience with NetBrain for network mapping, automation, and troubleshooting.

Experience with Nagios network monitoring and alerting.

Exposure to SD-WAN technologies.

Experience with network segmentation and security initiatives.

Knowledge of Cisco Nexus or data center switching environments.

Experience with wireless networking technologies and controllers.

Familiarity with manufacturing, healthcare, or large enterprise environments.

Experience creating or maintaining network diagrams and technical documentation.

Understanding of network performance monitoring and capacity planning.