Network Engineer – MSP: Varied Tech, On-Call & Growth

Coordinated Business Systems; Minnesota; On-site; USD 65,000 - 85,000; Full time

Job summary

Coordinated Business Systems in Minnesota seeks a Network Engineer for our Managed Services team. You’ll analyze, monitor, and resolve complex networking issues across diverse client environments, with onsite and remote support and after-hours on-call rotation.

You’ll bring 3+ years MSP network engineering, strong troubleshooting, and experience with SonicWall, Fortinet, Ubiquiti, and VPNs, plus familiarity with ConnectWise and IT Glue.

Qualifications

• ≥3 years of Network Engineering experience in a Managed Service Provider environment.
• ≥5 years of combined IT field experience (network engineering, service desk, field technician, etc.).
• Expertise in setup, maintaining, and troubleshooting networking (firewalls, switches, network protocols, VPN) with virtualization experience as a plus.
• Experience with backup & disaster recovery monitoring (Datto and Slide preferred).
• Experience supporting Microsoft Server 2016-2022 environments.
• Excellent troubleshooting, organizational, and communication skills.
• Knowledge of cybersecurity incident handling; ability to communicate updates via PSA tools, email and phone.
• Valid driver’s license with reliable transportation and clean driving record; CJIS requirements.

Responsibilities

• Collaborate with the service desk and network engineering teams to resolve complex networking issues.
• Provide onsite and remote support to clients across diverse environments.
• Monitor, manage, and maintain client systems using RMM tools.
• Install, configure, troubleshoot and resolve network, server, and end-user issues.
• Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, and email/phone.
• Collaborate with third-party vendors to expedite issue resolution.
• Manage and document service tickets with accurate time entry.
• Participate in an after-hours on-call rotation (approx. 1 week every 5–6 weeks).
• Ensure adherence to company policies, procedures, and security best practices.

Skills

Network Engineering

Troubleshooting

Communication

Cybersecurity

Time Entry

Tools

SonicWall

Fortinet

Ubiquiti

Datto

Slide

ConnectWise

IT Glue

PSA tools

Job description

Coordinated Business Systems in Minnesota seeks a Network Engineer for our Managed Services team. You’ll analyze, monitor, and resolve complex networking issues across diverse client environments, with onsite and remote support and after-hours on-call rotation.

You’ll bring 3+ years MSP network engineering, strong troubleshooting, and experience with SonicWall, Fortinet, Ubiquiti, and VPNs, plus familiarity with ConnectWise and IT Glue.