Network Engineer - Infrastructure Network Security

swa; United States; Hybrid; USD 100,000 - 140,000; Full time

Job summary

Southwest Airlines seeks a Network Engineer to design, implement, and manage enterprise wireless connectivity across a large, distributed environment. You’ll work with Cisco, Aruba, and Meraki technologies to deliver secure, scalable networks and support escalations.

The role permits voluntary remote work in the Dallas–Fort Worth area with occasional on-site presence at our Corporate Campus for training and meetings. Some travel may be required.

Qualifications

• High School Diploma or GED.
• Bachelor’s degree in Computer Science, Engineering, Information Systems or similar fields or equivalent advanced level experience.

Responsibilities

• Design and implement new network solutions and/or improving the efficiency of current networks.
• Install, configure and support network equipment.
• Procure network equipment and manage subcontractors involved with network installation.
• Configure routing and switching to maximize network efficiency and security.
• Recommend changes to improve network configurations and determine hardware or software requirements.
• Provide technical support to junior staff.
• Provide technical guidance or support for the development or troubleshooting of systems.
• May perform other job duties as directed by Employee's Leaders

Skills

Cisco

Aruba

Meraki

Network design

Troubleshooting

Wireshark

Ekahau

Routing

LAN/WAN

Education

Bachelor's degree in Computer Science/Engineering/Information Systems

High School Diploma or GED

Tools

Cisco IOS

Cisco WLAN

Aruba WLAN

Meraki Dashboard

Wireshark

Ekahau

Riverbed

SDWAN

NetBrain

Job description

Department: Technology

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Network Engineer supports enterprise wireless connectivity by designing, implementing, and managing network solutions across a large, distributed environment. They'll engineer wireless solutions for new locations, network refreshes, site surveys, and infrastructure upgrades using Cisco, Aruba, and Meraki technologies. They'll provide technical expertise across wireless, switching, routing, and network design while supporting escalations for complex network issues. The Network Engineer leverages strong technical, analytical, and problem-solving skills to deliver secure, reliable, and scalable network solutions that support business operations.

Additional Details

This role allows for voluntary remote work for the majority of your working time within the Dallas-Fort Worth area, with occasional on-site presence at our Corporate Campus for training, meetings, and business needs. This role may also require limited travel for business purposes. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Design and implement new network solutions and/or improving the efficiency of current networks
• Install, configure and support network equipment
• Procure network equipment and managing subcontractors involved with network installation
• Configure routing and switching to maximize network efficiency and security
• Recommend changes to improve network configurations and determine hardware or software requirements related to such changes
• Provide technical support to junior staff
• Provide technical guidance or support for the development or troubleshooting of systems
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to analyze and resolve problems
• Knowledge of hardware components, systems, software, and networking technologies
• Ability to mentor/guide others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
• Skilled in partnering, negotiation, and communication in working with Business Customers and Technology support
• Ability to prioritize effectively and take on multiple concurrent assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible self-work and/or the work of others
• Ability to develop, present, and effectively communicate complex ideas and strategies in both technical and user-friendly language to a variety of audiences
• Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
• Skilled in troubleshooting, analyzing and resolving network traffic and issues

Education

• Required: High School Diploma or GED
• Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience

Experience

• Intermediate level experience, fully functioning broad knowledge in: Industry-related experience as a Wireless Network Engineer
• Network hardware/platforms (Cisco IOS, Cisco WLAN, Aruba WLAN, Catalyst Center, Aruba Central, Meraki Dashboard)
• Communication protocols (TCP/IP) and routing protocols
• WAN connectivity
• Network diagnostic, monitoring and analysis tools (e.g., Wireshark, Ekahau, wireless survey tools)
• Preferred: Working knowledge of Netbrain network mapping solutions
• Preferred: Working knowledge with WAN optimization tools (Riverbed, SDWAN)
• Preferred: Experience in automation technologies
• Preferred: Experience in Cloud Connectivity
• Preferred: Experience in Campus / Enterprise scale operations
• Preferred: Experience in Data Center migrations
• Preferred: Experience in multi MDF/IDF environments
• Preferred: Experience support large discontinuous networks spanning multiple regions

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time. Ability to communicate and interact with others in the English language to meet the demands of the job. Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the