Network Engineer

Ardent Health Services; Tyler (TX); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Ardent Health Services in Tyler, TX seeks a Network Engineer to maintain stability, performance, and security of its network infrastructure. You will handle outages, deploy hardware, and troubleshoot complex problems across LAN/WAN environments.

The role requires senior-level Cisco/Fortinet experience, strong documentation, and collaboration with cross-functional IT teams. Some travel up to 10% may be required as deployments occur across sites.

Qualifications

• Associates’ degree in Information Systems / Computer Science or equivalent technical training.
• Active CCNA certification.
• 5+ years of experience in Information Systems, preferably in healthcare.
• 3+ years hands-on networking with Cisco and/or Fortinet products.
• Experience troubleshooting and configuring LAN infrastructures and related protocols.
• Experience troubleshooting WAN infrastructures and routing protocols.
• Experience with AAA and TACACS+.
• Ability to travel up to 10% per year for deployments.
• Strong ownership, documentation, and communication skills.

Responsibilities

• Maintains stability, performance, and security of the network infrastructure.
• Responds to outages, deploying new hardware, and troubleshooting complex problems.
• Uses monitoring tools to preempt bottlenecks and security risks.
• Collaborates with IT teams to resolve cross-component issues.
• Keeps network diagrams, configurations, and documentation up to date.
• Troubleshoots LAN/WAN on Cisco, Meraki, and Fortinet platforms.
• Configures switching and routing platforms (Cisco 3750x/9200/9300, Nexus, Fortiswitch, Fortigate, Meraki).
• Installs network hardware and activates leased WAN circuits.
• Participates in team and project meetings; creates and reviews change scripts.
• Works with security team to mitigate active threats.

Skills

Network troubleshooting

Documentation

Communication

Customer service

Team collaboration

Vendor coordination

Multi-tasking

Problem solving

Education

Associate degree in IS/CS

CCNA certification

Tools

Cisco switches

Cisco routers

Meraki

Fortinet Fortigate

Nexus switches

SNMP monitoring

Visio

Office apps

Job description

Overview

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY

The Network Engineer plays a critical role in maintaining the stability, performance, and security of Ardent’s network infrastructure. This individual will be responsible for working outages, deploying new network hardware, and troubleshooting complex network problems.

Responsibilities

• Utilizes network monitoring tools to proactively identify and address potential performance bottlenecks, security risks, and network outages


• Responds promptly to network incidents and outages, conducting thorough investigations to identifies root causes and implement effective solutions


• Collaborates with other IT teams to resolve issues that span multiple infrastructure components


• Maintains accurate network diagrams, configurations, and documentation


• Troubleshoots LAN and WAN service issues on Cisco, Meraki, and Fortinet platforms


• Configures switching platforms, Cisco 3750x, 9200 and 9300, Cisco Nexus, Fortiswitch


• Configuration of routing platforms, Cisco ASR and ISR, Fortigate, Meraki


• Installation of network hardware


• Activation of leased WAN circuits


• Participates in daily team meetings and various project meetings


• Creates and reviews change scripts


• Works with security team to mitigate active threats

Qualifications

#LI-ET1

Required Qualifications

• Associates’ degree in Information Systems / Computer Science or equivalent technical training.


• Active CCNA.


• 5+ years of experience working in Information Systems, preferably in the healthcare industry.


• 3+ years of hands on networking experience with Cisco and/or Fortinet products.


• Experience troubleshooting and configuring LAN Infrastructures, STP, Ether-channel/Port Channel configuration, Dot1.Q Trunking, VTP, 802.1x, DHCP, DACLs.


• Experience troubleshooting WAN infrastructures, routing protocols, IP ACLs, leased circuits


• Experience troubleshooting AAA and TACACS+.


• Experience designing basic IP schemes for branch locations.


• Experience troubleshooting basic 802.11 wireless issues.


• Experience configuring SNMP monitoring and logging.


• Must demonstrate strong ownership of responsibilities.


• Excellent documentation and communication skills.


• Proficiency with Visio and Office applications.


• Excellent customer service skills.


• Ability to travel up to 10% per year for deployments.


• Ability to multitask between strategic tasks while resolving operational problems.