Network Engineer - Cloud, SDN & Security

Dijital Team

United States

Hybrid

USD 60,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Home office setup allowance

Internet allowance

Gym & wellness allowance

Mental health support

Certifications reimbursement

Job summary

Dijital Team in Australia is seeking a skilled Network Engineer to maintain and support customer network and infrastructure environments, ensuring reliability, security, and performance. You will diagnose issues, implement security measures, and work across networking and cloud technologies.

The role covers network administration, monitoring, documentation, and strong customer service. You will work with Cisco/Juniper gear, Kaseya tools, and cloud platforms such as Azure, AWS, and Google Cloud,

Qualifications

Approximately 2–5 years of experience in network administration, network engineering, or a related technical role.
Bachelor’s degree in Information Technology, Network Engineering, Computer Science, or a related discipline, or equivalent industry experience.
CCNA or an equivalent recognised networking certification.
CCNP or additional networking, infrastructure, security, or cloud certifications are advantageous.

Responsibilities

Maintain and administer customer networks, systems, hardware, software, and configurations.
Design, configure, and test networking software, hardware, and operating system environments.
Maintain network configurations and ensure technical documentation remains accurate and current.
Coordinate network access and usage across customer environments.
Work with technical teams to resolve network and infrastructure issues.
Monitor network performance, availability, and system health.
Operate management consoles to identify potential issues and performance concerns.
Analyse network performance and recommend appropriate adjustments and improvements.
Use Kaseya tools to monitor, manage, and maintain customer environments.
Diagnose and resolve hardware, software, network, and system issues.
Work with network users to identify and resolve technical problems.
Troubleshoot complex network issues using appropriate methodologies and diagnostic tools.
Replace faulty network hardware components when required.
Support email applications and associated systems where required.
Implement and maintain appropriate network security measures.
Maintain antivirus and endpoint protection solutions.
Support network security, availability, and performance across customer environments.
Apply network security best practices relating to access control, encryption, authentication, and intrusion detection or prevention.
Provide professional technical support to customers and end users.
Attend customer sites where remote access is impractical or where onsite technical assistance is required.
Support disaster recovery, data backup, hardware replacement, and other technical activities as required.
Communicate technical information clearly to both technical and non-technical stakeholders.