Network Engineer

Ardent Health; Tyler (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Ardent Health is seeking a skilled Network Engineer to maintain stability, performance, and security of our healthcare network infrastructure. You will manage outages, deploy new hardware, and troubleshoot complex network problems across Cisco, Meraki, and Fortinet platforms.

The role requires CCNA certification, an associate degree or equivalent training, and 5+ years of IT experience in healthcare. Travel up to 10% is expected for deployments and projects.

Qualifications

• Associates’ degree or equivalent training is required.
• Active CCNA certification is required.
• 5+ years in information systems, preferably healthcare.
• 3+ years hands-on Cisco/Fortinet networking experience.
• Experience with LAN/WAN troubleshooting and security considerations.

Responsibilities

• Maintain network stability, performance, and security.
• Respond to outages and deploy new hardware quickly.
• Troubleshoot LAN/WAN across Cisco, Meraki, Fortinet platforms.
• Document network diagrams, configurations, and changes.
• Collaborate with IT teams on multi-component issues.
• Configure routing and switching features on Cisco/Fortinet gear.
• Assist in WAN circuit activation and change management.
• Work with security team to mitigate threats.
• Travel up to 10% per year for deployments.

Skills

LAN troubleshooting

WAN troubleshooting

IP routing protocols

AAA/TACACS+

IP addressing design

Wireless troubleshooting

SNMP monitoring

Documentation skills

Customer service

Ownership & accountability

Education

Associate degree in Information Systems / Computer Science

CCNA

Tools

Visio

Microsoft Office

Job description

Overview

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

The Network Engineer plays a critical role in maintaining the stability, performance, and security of Ardent’s network infrastructure. This individual will be responsible for working outages, deploying new network hardware, and troubleshooting complex network problems.

• Utilizes network monitoring tools to proactively identify and address potential performance bottlenecks, security risks, and network outages
• Responds promptly to network incidents and outages, conducting thorough investigations to identifies root causes and implement effective solutions
• Collaborates with other IT teams to resolve issues that span multiple infrastructure components
• Maintains accurate network diagrams, configurations, and documentation
• Troubleshoots LAN and WAN service issues on Cisco, Meraki, and Fortinet platforms
• Configures switching platforms, Cisco 3750x, 9200 and 9300, Cisco Nexus, Fortiswitch
• Configuration of routing platforms, Cisco ASR and ISR, Fortigate, Meraki
• Installation of network hardware
• Activation of leased WAN circuits
• Participates in daily team meetings and various project meetings
• Creates and reviews change scripts
• Works with security team to mitigate active threats

Qualifications

Required Qualifications

• Associates’ degree in Information Systems / Computer Science or equivalent technical training.
• Active CCNA.
• 5+ years of experience working in Information Systems, preferably in the healthcare industry.
• 3+ years of hands on networking experience with Cisco and/or Fortinet products.
• Experience troubleshooting and configuring LAN Infrastructures, STP, Ether-channel/Port Channel configuration, Dot1.Q Trunking, VTP, 802.1x, DHCP, DACLs.
• Experience troubleshooting WAN infrastructures, routing protocols, IP ACLs, leased circuits
• Experience troubleshooting AAA and TACACS+.
• Experience designing basic IP schemes for branch locations.
• Experience troubleshooting basic 802.11 wireless issues.
• Experience configuring SNMP monitoring and logging.
• Must demonstrate strong ownership of responsibilities.
• Excellent documentation and communication skills.
• Proficiency with Visio and Office applications.
• Excellent customer service skills.
• Ability to travel up to 10% per year for deployments.
• Ability to multitask between strategic tasks while resolving operational problems.

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