Network Engineer

@ iConvergence; Memphis, Northern (TN, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

iConvergence is seeking a Network Engineer to design, build, and support infrastructure for schools, hospitals, and enterprises in Memphis. You will work independently and with a team to resolve complex network problems and deliver reliable, scalable solutions.

The role requires CCNA or equivalent hands-on experience and 4+ years with Cisco Enterprise Networking. You will manage tickets, document configurations, and provide on-call support as needed.

Qualifications

• CCNA Routing and Switching certification or equivalent hands‑on experience.
• 4+ years working with Cisco Enterprise Networking Products.
• Proficiency in network design, installation, and troubleshooting across LAN, WAN, and hybrid environments.
• Working knowledge of TCP/IP, VoIP, and QoS protocols.
• Strong written communication and organization.
• Ability to work independently across multiple projects.

Responsibilities

• Design, support, implement, and troubleshoot customer network and computing systems across multiple client sites.
• Install and configure network equipment including routers, switches, firewalls, and servers.
• Translate technical concepts clearly for both technical and non-technical audiences.
• Manage tickets, activities, and projects with thorough and accurate documentation.
• Create and maintain technical documentation and network diagrams.
• Participate in departmental and project planning meetings.
• Provide after-hours on-call support including nights, weekends, and remote or onsite coverage as needed.

Skills

Network design

Troubleshooting

Documentation

Independent work

Communication

Education

CCNA Certification

Tools

Cisco routers

Switches

Firewalls

Servers

Job description

Networks are the foundation of every business that depends on technology. As a Network Engineer at iConvergence, you design, build, and support the infrastructure that keeps schools, hospitals, and enterprises running. Real work, real clients, real impact.

You will work both independently and as part of a collaborative team, translating complex network problems into solutions that clients can depend on. If you are the kind of engineer who takes ownership, communicates clearly, and is serious about your craft, this role was built for you.

What you will do

• Design, support, implement, and troubleshoot customer network and computing systems across multiple client sites.
• Install and configure network equipment including routers, switches, firewalls, and servers.
• Translate technical concepts clearly for both technical and non-technical audiences.
• Manage tickets, activities, and projects with thorough and accurate documentation.
• Create and maintain technical documentation and network diagrams.
• Participate in departmental and project planning meetings.
• Provide after-hours on-call support including nights, weekends, and remote or onsite coverage as needed.

What you bring

• Cisco CCNA Routing and Switching certification or equivalent hands‑on experience.
• 4 or more years working with Cisco Enterprise Networking Products.
• Proficiency in network design, installation, and troubleshooting across LAN, WAN, and hybrid environments.
• Working knowledge of TCP/IP, VoIP, and QoS protocols.
• Strong organizational skills and written communication you can be proud of.
• Proven ability to work independently with minimal supervision across multiple concurrent projects.

Location Memphis, TN

Type Full-Time

Department Network Engineering

Experience 4+ Years

Cert CCNA or Equivalent

Why iConvergence

• Invest in your Cisco, Microsoft, and CompTIA certifications
• Work directly with clients on real infrastructure challenges
• Collaborative team with 20+ years of regional experience
• Meaningful work for schools, hospitals, and businesses