Network & Cybersecurity Support Engineer

Treasure Bay LLC; Biloxi (MS); On-site; USD 30,307 - 52,348; Full time

Job summary

Treasure Bay LLC in Biloxi, MS seeks an IT - Technical Support Engineer to join a full-time, on-site team. You will support IT infrastructure, networks, cybersecurity, and end-user systems across the organization, ensuring security and uptime.

The role requires 4+ years in networking and security, with hands-on Windows/VMware experience and cloud familiarity (Azure/AWS). Some evening/weekend work may be required. Reports to the IT Director.

Qualifications

• 4 years experience in network, cyber security configuration and operations preferred.
• Advanced knowledge of Server and Windows operating systems, Microsoft 365 and VM’s.
• Experience with cloud platforms such as Azure or AWS.
• Experience with phone switches, analog and digital circuits and/or VOIP.
• Computer Science or Information Systems degree with Network engineering concentration preferred.

Responsibilities

• Designs and maintains network engineering, administration, maintenance and analysis to ensure stability, performance and security.
• Performs server OS upgrades and configurations for Windows and VMware.
• Implements network changes and enhancements to software and hardware.
• Diagnoses and resolves hardware/software issues affecting network connectivity and cybersecurity.
• Upgrades network hardware such as routers, switches, firewalls and access points.
• Collaborates with IT Director and vendors to resolve issues and optimize tools.
• Documents changes and creates network diagrams and drawings.
• Trains users on company systems and creates support tickets in KACE.

Skills

Network engineering

Cyber security configuration

Server administration

Windows operating systems

Azure/AWS familiarity

Education

Computer Science or Information Systems degree with Network engineering concentration

Tools

KACE Systems Management

VMware

Microsoft 365

Job description

Treasure Bay LLC in Biloxi, MS seeks an IT - Technical Support Engineer to join a full-time, on-site team. You will support IT infrastructure, networks, cybersecurity, and end-user systems across the organization, ensuring security and uptime.

The role requires 4+ years in networking and security, with hands-on Windows/VMware experience and cloud familiarity (Azure/AWS). Some evening/weekend work may be required. Reports to the IT Director.