Network Application Engineer

Extron; Anaheim (CA); On-site; USD 70,304 - 72,000; Full time

Job summary

Extron is seeking a Network Application Engineer to support high-performance Audio/Video streaming networks. You will assist with pre- and post-sales support, validate emerging network technologies, and advise on product applications and system designs for Extron’s streaming and control solutions.

Responsibilities include collaborating with sales, engineering, and customers, reviewing requirements, and producing technical documentation.

Qualifications

• Hands-on networking experience with network equipment.
• Solid understanding of L2/L3 networks and routing protocols.
• CCNA or Network+ certification preferred or equivalent experience.

Responsibilities

• Serve as escalation point for general network and network-enabled Extron product support.
• Review system requirements for accuracy, completeness and feasibility.
• Participate in design and implementation activities ensuring performance and standards.
• Collaborate across teams to test, troubleshoot, and document solutions.
• Work with multiple network vendors to meet customer requirements.
• Create technical documentation for assigned tasks.

Skills

Hands-on networking

Networking fundamentals

L2/L3 routing

CCNA or Network+

Technical documentation

Communication skills

Travel availability

Education

BS degree in EE, CE, IT or ET

Job description

Job Description

Network Application Engineer will work with high-performance Audio\Video streaming networks to meet the strategic objectives of our customers. This includes both pre and post-sales support as well as validation of emerging network technologies. This position will focus primarily on multi-vendor networks, as well as Extron’s AV Streaming and Control products that leverage network technology. Network Applications Engineers interface with customers through phone and e-mail correspondence to provide support for our products and services, and to ensure complete customer satisfaction. Applications Engineers also work with the sales team as a technical advisor for Extron product applications, product recommendations, and systems design.

Responsibilities

• Serve as an escalation point for general network and network enabled Extron product support.
• Review system requirements to ensure understanding, accuracy, completeness, and feasibility.
• Participate in formal design and implementation activities ensuring performance and adherence to standards and best practices.
• Work across multiple teams to test and troubleshoot issues, validate new products and technologies and provide solutions, designs, recommendations and supporting documentation.
• Work with multiple network vendors and network technologies to provide solutions that meet our customers requirements.
• Create appropriate technical documentation for the task assigned.

Required Experience

• BS degree in EE, CE, IT or ET. New graduates welcome!
• Hands‑on networking and training experience working with network equipment.
• Solid foundation in general network engineering including physical and logical network topologies, L2, L3, routing protocols.
• Understanding of basic network switching & routing.
• Cisco CCNA or Network+ certifications.
• Ability to diagnose and resolve technical issues effectively and in a timely manner.
• Excellent communication and presentation skills, (written, and verbal).
• Strong attention to details, highly organized.
• Ability to work well in a fast-paced professional office environment.
• Some travel may be required.

Desired Skills

• Experience working with multiple vendors and multi-vendor network environments.
• Multicast and Multicast Routing
• Software Defined Networking
• Implementing, maintaining, and troubleshooting streaming media systems
• Video and audio encoding/decoding, compression technology
• Streaming media protocols (RTP/RTSP/RTCP, HTTP, RTMP. IGMP)
• Experience with systems that make extensive use of UDP traffic including streaming media protocols, i.e. RTP/RTSP/RTCP, HTTP 1.0/1.1, RTMP, SIP.

Salary range: $70,304 to $72,000. Pay may vary depending on experience, qualifications, and other job-related factors.