Network Analyst II / Network

City of Cleveland; West Virginia; On-site; USD 65,000 - 90,000; Full time

Job summary

City of Cleveland is seeking a Network Analyst II to troubleshoot, repair, and implement complex IT solutions. Responsible for planning and maintaining the city’s network infrastructure, including LAN/WAN, switches, routers, servers, and domain administration.

Strong technical leadership, communication, and documentation skills are essential. The role requires an associate degree in a related field (bachelor’s preferred) and 3 years of IT/IS experience, with 2 in a Windows environment.

Qualifications

• Associate’s Degree required; Bachelor’s Degree preferred.
• Three years of IT/IS experience, two in a Windows environment.
• Experience with LAN/MAN/WAN, Cisco Networking, TCP/IP, routers and switches, Windows and PC client-server or web-based systems.
• Network certifications (CCNA/CCDA/CCNP/CCDP) highly desired.
• Strong communication, documentation, leadership and organizational skills.
• Valid Ohio driver’s license.

Responsibilities

• Plan and implement overall strategic goals of the City’s network systems.
• Serve as technical lead in domain and network architecture design.
• Lead in design, development, installation and testing of citywide communications systems.
• Provide consultation and customer service to users of data and telecommunications network services.
• Maintain records of maintenance, inventory, and security measures for voice/data networks.
• Diagnostics and deployment support for network backbone including switches, servers, routers.

Skills

LAN/WAN knowledge

TCP/IP

Windows client-server

Documentation

Leadership

Communication

Network knowledge

Education

Associate’s Degree in Information Technology/CS/Networking

Bachelor’s Degree preferred

Tools

Cisco Networking

CCNA/CCDA/CCNP/CCDP certifications

Job description

Network Analyst II / Network

Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required.

Associate’s Degree in Information Technology, Computer Science, Networking, or related field from an accredited college, university, or vocational school required, Bachelor’s Degree is preferred. Three years of full-time paid experience in IT/IS, two of which are in support of users in a Windows environment, required. (Substitution: A certification in computer networking or two years of full-time paid relevant experience may substitute for the Associate’s Degree.) Must have experience that demonstrates a knowledge and understanding of local area networks (LAN), metropolitan area networks (MAN), Wide area networks (WAN), Cisco Networking, TCP/IP, Routers, Switches as well as Windows and PC client-server or web-based systems. Network certification (e.g.: CCNA, CCDA, CCNP, CCDP) is highly desired. Strong communication, documentation ability, leadership, and organizational skills are needed. Must be able to lift and carry a minimum of thirty pounds. Valid State of Ohio Driver’s License required.

Preferred Requirements

• 3+ years’ experience with managing Cisco environments
• Advanced Cisco Certifications

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.