Network Analyst II / Network

City of Cleveland; Cleveland (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

The City of Cleveland is seeking a Network Analyst II to troubleshoot, repair, and implement complex IT solutions. You will install, configure, and maintain the City’s communications network, and manage LAN/WAN changes at the PC level.

The role leads in network architecture design and citywide communications development. Ideal candidates will hold an associate degree in IT/CS/Networking with 3+ years in IT/IS, certs such as CCNA/CCNP, and strong communication and leadership skills.

Qualifications

• Associate’s Degree required in IT/CS/Networking; Bachelor’s preferred.
• Three years of full-time IT/IS experience; two in a Windows environment.
• Experience with LAN/MAN/WAN, Cisco networking, TCP/IP, Routers and Switches.
• Network certifications (CCNA/CCDA/CCNP/CCD P) highly desired.
• Must have a valid State of Ohio Driver’s License.

Responsibilities

• Troubleshoots, repairs, and implements complex IT solutions.
• Installs, configures, and maintains City of Cleveland's communications network.
• Manages LAN/WAN additions and changes at the PC level.
• Provides domain administration, back-up operations, and network support.
• Plans and implements strategic goals of the City’s network systems.
• Leads design of domain and network architecture and citywide communications systems.
• Runs diagnostics and assists in deployment of network backbone including switches, servers, routers.
• Consults with operation staff and service providers to resolve issues within the City’s infrastructure.

Skills

Networking concepts

Windows environment

Documentation

Leadership

Communication

Education

Associate’s Degree in Information Technology/Computer Science/Networking

Tools

Cisco Networking

Routers

Switches

TCP/IP

Windows OS

Job description

Network Analyst II / Network

Troubleshoots, repairs, and implements complex information technology solutions. This includes support for system architecture, hardware, software, operating systems, distributed computing, data analysis, facilities planning, resource management, programming, system performance, communications, and networking. Understands, designs, develops, tests, selects, implements, manages, and enhances a total integrated system. Installs, configures, and maintains City of Cleveland's communications network. Manages all LAN/WAN related additions and changes at the PC level. Provides NT domain administration, back-up operations, and network support. Plans and implements the overall strategic goals of the City of Cleveland's network systems. Serves as technical lead in the design of domain and network architecture. Leads in the design, development, installation and testing of communication systems citywide. Provides consultation and customer service to the users of data and telecommunications network services and systems. Runs diagnostics and assists in the deployment of network backbone to include network switching systems, servers, routers, and departmental data and telephone systems. Consults with network operation staff and service providers to facilitate problem resolution within the City of Cleveland infrastructure. Identifies existing and emerging technologies and evaluates applicability. Maintains accurate records of all maintenance, inventory, and security measures associated with voice and data networks. Performs other job-related duties as required.

Associate’s Degree in Information Technology, Computer Science, Networking, or related field from an accredited college, university, or vocational school required, Bachelor’s Degree is preferred. Three years of full-time paid experience in IT/IS, two of which are in support of users in a Windows environment, required. (Substitution: A certification in computer networking or two years of full-time paid relevant experience may substitute for the Associate’s Degree.) Must have experience that demonstrates a knowledge and understanding of local area networks (LAN), metropolitan area networks (MAN), Wide area networks (WAN), Cisco Networking, TCP/IP, Routers, Switches as well as Windows and PC client-server or web-based systems. Network certification (e.g.: CCNA, CCDA, CCNP, CCDP) is highly desired. Strong communication, documentation ability, leadership, and organizational skills are needed. Must be able to lift and carry a minimum of thirty pounds. Valid State of Ohio Driver’s License required.

Preferred Requirements

• 3+ years’ experience with managing Cisco environments
• Advanced Cisco Certifications

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.