Network Analyst II - Enterprise & Campus Network

Texas A&M University - Texarkana; Texarkana (TX); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Vacation time off

Sick leave

Job summary

Texas A&M University - Texarkana is seeking a Network Analyst II to manage and support the university's enterprise network, including wired and wireless infrastructure, firewalls, and security. The role focuses on troubleshooting, deployment, lifecycle maintenance, and collaboration with campus partners across IT and external vendors.

The position emphasizes ITIL processes, incident response, and compliance with TAMU standards.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Three years of related experience.
• Knowledge of word processing and spreadsheet applications.
• Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, context and interrelationships, and ITIL.

Responsibilities

• Monitor the availability, performance, capacity, and health of the University’s enterprise network infrastructure.
• Analyze, troubleshoot, track, and resolve enterprise network issues involving wired, wireless, and telecommunications systems.
• Configure, deploy, maintain, and troubleshoot enterprise switches, wireless APs and controllers, firewalls, and other network & telecommunication appliances.
• Support routing, switching, VLANs, IP addressing, DNS, DHCP, network segmentation, and related network services.
• Perform network configuration changes, equipment replacements, firmware and software upgrades, and lifecycle maintenance.
• Support infrastructure projects involving network expansion, modernization, and technology refresh initiatives.
• Maintain accurate network configurations, inventories, topology diagrams, IP address information, and operational documentation.
• Provide Tier II support and assist with Tier III escalation activities.
• Assist with vulnerability management activities including scanning, remediation tracking, patch verification, and reporting.
• Monitor network security alerts and events and investigate suspected unauthorized devices, abnormal network activity, and network-related security incidents.
• Assist with security incident response, investigation, containment, recovery, and documentation efforts.
• Collaborates with TAMUS Cybersecurity Shared Services to implement security controls, policies, standards, and best practices.
• Assist with compliance initiatives related to Texas A&M System standards, State of Texas requirements, cybersecurity audits, and risk assessments.
• Works with campus departments to identify technology requirements and recommend appropriate infrastructure and security solutions.
• Assists project leaders with planning, implementation, testing, and deployment activities.
• Participates in technology evaluations, proof-of-concept testing, and integration efforts.
• Provides technical consultation and support to faculty, staff, students, and external partners.
• Collaborates with vendors and service providers to resolve technical issues and support project initiatives.

Skills

Troubleshooting and problem-solving

Verbal and written communication

Project management awareness

ITIL knowledge

Education

Bachelor’s degree or equivalent combination of education and experience

Tools

Cisco

Palo Alto Networks

Ruckus networking

Job description

Texas A&M University - Texarkana is seeking a Network Analyst II to manage and support the university's enterprise network, including wired and wireless infrastructure, firewalls, and security. The role focuses on troubleshooting, deployment, lifecycle maintenance, and collaboration with campus partners across IT and external vendors.

The position emphasizes ITIL processes, incident response, and compliance with TAMU standards.