Network Analyst - 3rd Shift: Cisco VOIP & Contact Center

Paradigminfotech; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A global IT solutions provider is seeking a Network Analyst for a 5-month role in Phoenix, AZ. Candidates should have strong skills in IP networking, especially in VOIP support, and experience with Cisco technologies including CUCM, ISR Gateways, ICM, and CVP. This position requires support for both data and voice networks, working during the 3rd shift from 11:00 pm to 7:15 am CST. Ideal for individuals looking for a challenging role in a dynamic environment.

Qualifications

• Experience supporting VOIP network in a Cisco centric network.
• Knowledge and experience with CUCM.
• Experience supporting Cisco Contact Center Infrastructures.

Responsibilities

• Support Data, Voice and Contact Center Networks.
• Handle 3rd shift from 11:00 pm to 7:15 am CST.

Skills

Strong IP Networking Break/Fix support

VOIP support

Knowledge of Call routing

Tools

CUCM

ISR Gateways

ICM

CVP

Job description

A global IT solutions provider is seeking a Network Analyst for a 5-month role in Phoenix, AZ. Candidates should have strong skills in IP networking, especially in VOIP support, and experience with Cisco technologies including CUCM, ISR Gateways, ICM, and CVP. This position requires support for both data and voice networks, working during the 3rd shift from 11:00 pm to 7:15 am CST. Ideal for individuals looking for a challenging role in a dynamic environment.