Network Analyst

Paradigminfotech; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A global IT solutions provider is seeking a Network Analyst for a 5-month role in Phoenix, AZ. Candidates should have strong skills in IP networking, especially in VOIP support, and experience with Cisco technologies including CUCM, ISR Gateways, ICM, and CVP. This position requires support for both data and voice networks, working during the 3rd shift from 11:00 pm to 7:15 am CST. Ideal for individuals looking for a challenging role in a dynamic environment.

Qualifications

• Experience supporting VOIP network in a Cisco centric network.
• Knowledge and experience with CUCM.
• Experience supporting Cisco Contact Center Infrastructures.

Responsibilities

• Support Data, Voice and Contact Center Networks.
• Handle 3rd shift from 11:00 pm to 7:15 am CST.

Skills

Strong IP Networking Break/Fix support

VOIP support

Knowledge of Call routing

Tools

CUCM

ISR Gateways

ICM

CVP

Job description

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.

Job Description

Role: Network Analyst

Onsite required in Phoenix, AZ

Duration: 5 Months (Anticipated Start date 7/1/2015

Shift 3rd Shift - 11:00 pm to 7:15 am CST

Must Haves: 3rd shift. Strong IP Networking Break/Fix support; WAN, T1, VOIP, CUCM, ISR, ICM, CVP

This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks.

Qualifications

• Experience supporting VOIP network in a Cisco centric network
• Knowledge and experience with CUCM
• Experience with ISR Gateways
• Experience with ICM or CVP
• Experience supporting Cisco Contact Center Infrastructures
• Knowledge of Call routing in a Contact Center Environment