Network Administrator — On-Site, 24/7 Connectivity

ARAG Legal Insurance; Des Moines (IA); On-site; USD 70,000 - 100,000; Full time

Job summary

ARAG Legal Insurance in Des Moines, IA, seeks a Network Administrator to ensure reliability, security, and performance of our network infrastructure. You will troubleshoot issues, implement improvements, and support IT operations across on-premises and cloud components.

The role requires hands-on experience with switches, routers, firewalls, VPNs, and incident response, plus collaboration with TIG and vendors. On-site work during core hours with occasional after-hours on-call.

Qualifications

• Bachelor's degree or equivalent experience in IT fields.
• 3+ years of related network administration experience.
• Experience with on-premises network devices and troubleshooting.
• Familiarity with TCP/IP, LAN/WAN, firewall, VPN concepts.
• Strong problem-solving and communication skills.

Responsibilities

• Monitor, maintain, and troubleshoot on-premises network hardware (switches, routers, firewalls, wireless APs).
• Provide onsite hardware and network maintenance at primary/secondary data centers.
• Assist in network configuration and upgrades (patches, firmware).
• Document network topologies, configurations, procedures.
• Support zero-trust network security by implementing access controls.
• Respond to incidents as needed.
• Collaborate with TIG team to resolve connectivity issues and optimize performance.
• Participate in regular backup and disaster recovery for network devices.
• Engage in basic server management (user provisioning, permissions).
• Maintain network docs, diagrams, backups, asset inventory.

Skills

Network administration

TCP/IP

LAN/WAN concepts

Firewall/VPN

On-site support

Vendor relations

Analytical skills

Communication skills

Cloud exposure (AWS/Azure/GCP)

Education

Bachelor's degree in IT/CS or related field

Tools

AWS

Azure

Google Cloud

Network monitoring tools

Job description

ARAG Legal Insurance in Des Moines, IA, seeks a Network Administrator to ensure reliability, security, and performance of our network infrastructure. You will troubleshoot issues, implement improvements, and support IT operations across on-premises and cloud components.

The role requires hands-on experience with switches, routers, firewalls, VPNs, and incident response, plus collaboration with TIG and vendors. On-site work during core hours with occasional after-hours on-call.