Job Description
Department: IMTO
Sub-Department: Network & Security
Pay Grade: 111
FLSA Status: Exempt
Employment Status: Full Time
Reports to: Senior IT Manager – Network & Security
Supervises: N/A
Minimum Starting Salary: $55,867.50
Work Hours: Typically Monday - Friday 8am-4:30pm, 1 hour unpaid duty-free lunch, 7.5 hours per day, 37.5 per week, work hours beyond the hours listed maybe required
Work Location: This position works onsite at 1 Courthouse Square, Carlisle, PA 17013, the selected candidate must be within a reasonable driving distance to and from this location to respond to potential daily onsite network needs, the ability to work a hybrid remote/onsite schedule is available after 6 months of successful job performance
Job Summary
Responsible for maintaining, supporting, and improving the county’s wired and wireless network infrastructure. Assists with network connectivity projects, hardware installation, troubleshooting, and operational support for county departments.
Essential Job Functions
- Configure, install, and maintain wired and wireless LAN/WAN infrastructure, including switches, routers, firewalls, access points, ethernet and fiber cabling and other network equipment.
- Monitor network traffic to ensure optimal performance and troubleshoot network-related hardware and software in response to customer or departmental needs.
- Provide Tier 2 technical support to resolve network-related issues and collaborate with IT teammates.
- Evaluate and recommend network technologies, tools, and improvements to enhance system reliability and performance.
- Participate in training, seminars, and meetings as required.
- Answers department phones and assists with general IT support when needed.
- Work with the Bureau of Elections in support of Election Day processes.
- Perform other related duties and assignments as required.
Education
Minimum Requirements to Perform the Work:
- Associate’s degree in Information Technology, Network Administration, Computer Science, or related field is required.
- Bachelor’s degree preferred but not required.
- Certifications or 5-10 years of work experience in technical support or information technology will be considered in lieu of a college degree.
Work Experience
- 2-4 years of work experience in information technology.
- Strong understanding of TCP/IP networking concepts including routing, switching, VLANs, ACLs, ethernet, and fiber cabling standards, etc.
Company Description
Mission Statement: To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.
We are always looking for talented, self-motivated individuals to join our team.
Technology Support/Issues With Applying
If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov.
Email Confirmation
If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.
Benefits
Medical Benefits
- Capital Blue Cross Medical Insurance
- Health Savings Account
- Wellness program with wellness incentives
- Capital Blue Cross Vision Insurance
- United Concordia Dental Insurance
Retirement Benefits
- County Retirement Pension
- 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
- Fully vested after 5 years of credited service
- Normal Retirement Options:
- Age 55 with 20 years of credited service
- Age 60 with any amount of credited service
- Voluntary 457b Deferred Compensation Plan
- Military Time Buy Back Options
Paid Time Off
- Vacation
- 10 days per year, accrued per pay period (Non-Exempt)
- 15 days per year, accrued per pay period (Exempt)
- Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
- Personal
- 3 Personal days per year, pro-rated based on starting date
- Sick
- 5 Sick days per year, pro-rated based on starting date
- 12 Paid County Holidays
- No waiting period to receive paid holidays
Additional Benefits
- Educational Assistance
- 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
- Public Service Loan Forgiveness (PSLF) - certain eligibility requirements must be met
- Employee Assistance Program
- Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
- Flexible Spending Account
- Dependent Care Account
- Short Term Disability
- Long Term Disability
- Life Insurance