Caseworker II - IDD - MH/IDD/EI

US Lawns; Carlisle (Cumberland County); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Educational assistance

Public Service Loan Forgiveness (PSLF)

Job summary

Cumberland County is seeking an IDD Caseworker II - Senior Human Services Case Manager for IDD to manage assigned caseloads and coordinate essential services under Individual Support Plans. The role emphasizes ISP development, advocacy, and ongoing client monitoring.

The position requires meeting minimum qualifications, maintaining accurate records, and traveling to homes and provider sites as needed. Regular daytime hours apply with potential for additional duties as required.

Qualifications

• This position requires a Bachelor's degree in a related social science or social work field, or equivalent experience.
• Experience with case management, ISP development and service coordination is preferred.
• Knowledge of regulations and policies governing IDD services is essential.

Responsibilities

• Develops Individual Support Plan (ISP) for caseload and coordinates services as set forth in ISP.
• Completes PUNS process with each consumer on caseload.
• Maintains consumer progress notes/records.
• Acts as advocate for clients in school, community or other needs areas.
• Adheres to regulations/policies that apply to the provision of Support Coordination services.
• Maintains contact with consumers and enters data in HCSIS.

Skills

Case management

ISP development

Advocacy

Documentation

Crisis intervention

Communication

Data entry

Education

Bachelor's degree in social work

BS in social welfare

12 credits in sociology/social sciences

Tools

HCSIS

PUNS

ISP documentation

Job description

Job Description

Department:Cumberland County MH/IDD/EI

Address: 1615 Ritner Highway, Carlisle, PA 17013

Work Hours: 8:00 am - 4:30 pm - Monday through Friday (75 hours bi-weekly)

Position Type: Regular/Full Time

External or Internal: External

Position Code: MH2034

Position Title: IDD Caseworker II - Senior Human Services Case Manager for IDD

Salary: $28.65/hour ($55,867.50/year)

PayRange& Step: 111 - Step 1

PostingPeriod: July 23, 2026 through open until filled

Recruitment Methods:

• Transfer
• Lateral
• Reassignment
• VoluntaryDemotion
• Promotion

Job description: This position provides case management for assigned caseload - assisting individuals with receiving needed services to carry out their Individual Support Plan and to provide on-going monitoring of client plan and any new client situations that may arise.

Essential Functions of Job:

• Develops Individual Support Plan (ISP) for caseload and coordinates servicesas set forth inISP.
• Completes PUNS process with each consumer oncaseload.
• Maintains consumer progress notes/records.
• Acts as advocate for clients in school, community or other needsareas.
• Adheres to regulations/policies that apply to the provision ofSupport Coordinationservices.

Additional Primary Job Duties:

• Maintains contact with consumers as minimally required or morefrequently.
• Enters client data in HCSIS for maintenance ofrecords.
• Conducts phone contacts with consumers, families, physicians or othersin regard to consumer needs andservices.
• Assists consumers with completion of necessarypaperwork.
• Facilitates meetings with consumers, family, providers, etc. asrequired.
• Completes requests and referrals for evaluations, services, etc. asrequired.
• Works with individuals in need of crisisintervention.
• Counsels families, individuals andproviders.
• Interview clients to obtain socialhistories.
• Provides comprehensive information about agencyprograms.

Other Duties of the Job:

• Attends meetings, trainings and in-services as required byregulation.
• Educates and encourages the general public to support the IDDpopulation.
• Performs other job related duties and case management and support services as required.
• Travels frequently to perform essential functions of job, to homes, providersetc.
• Some evening work (attendance at appointments, meetings) is involved inthe performance of thejob.
• Operates computer and software programs and other office equipmentas necessary to carry out jobduties.

MET’s:

Six months of experience as a Human Services Case Manager; ORA bachelor's degree with a social welfare major; ORA bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and one year of professional social casework experience in a public or private social services agency; ORAny equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Selection Criteria:

• Meet the minimum experience and training for thejob.
• Meritorious service: defined as the absence of any discipline above the level of written reprimand during the 12-months preceding the closing date of theposting.

Currently County Employees will follow the County Promotion/Demotion Policy.

If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER

Company Description

Mission Statement:

To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation.

TECHNOLOGY SUPPORT/ISSUES WITH APPLYING:

If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at [e-mail] or Cumberland County Human Resources at [e-mail].

EMAIL CONFIRMATION:

If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders.

Benefits

Medical Benefits:

• Capital Blue Cross Medical Insurance
  • Health Savings Account
  • Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance

Retirement Benefits:

• County Retirement Pension
  • 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
  • Fully vested after 5 years of credited service
  • Normal Retirement Options
    • Age 55 with 20 years of credited service
    • Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options

Paid Time Off:

• Vacation
  • 10 days per year, accrued per pay period (Non-Exempt)
  • 15 days per year, accrued per pay period (Exempt)
  • Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal
  • 3 Personal days per year, pro-rated based on starting date
• Sick
  • 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays
  • No waiting period to receive paid holidays

Additional Benefits:

• Educational Assistance
  • 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
• Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
• Employee Assistance Program
  • Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance