Network Administrator (Enterprise Technical Services)

Abacus Technology Corporation; Sumter (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Abacus Technology Corporation in South Carolina is seeking a Network Administrator to deliver Tier 1 IT support for enterprise users. The ideal candidate will troubleshoot various technical issues and monitor network performance metrics.

With over 3 years of experience in systems and network support and necessary certifications, the candidate must be a U.S. citizen holding a Secret clearance. This full-time position requires flexibility for 24/7 support on a rotational basis.

Qualifications

• 3+ years experience in systems and network support.
• Experience supporting DoD projects.
• Must be a U.S. citizen with a current Secret clearance.

Responsibilities

• Provide Tier 1 enterprise IT help desk technical support.
• Troubleshoot and implement solutions for incidents and problems.
• Monitor systems/network performance metrics.

Skills

Communication skills

Firewall administration

LAN/WAN support

Technical support

Education

Security+ certification

CCNA or Network+ certification

ITIL Foundations certification

Job description

Network Administrator (Enterprise Technical Services)

Abacus Technology Corporation is a Federal government contractor and provider of enterprise information technology (IT) services and solutions. For nearly 40 years, we’ve developed effective partnerships with government and industry to tackle business challenges and pressures for Federal Defense, Civilian, and Intelligence customers. Abacus maintains core competencies in: IT Infrastructure Support, Network Operations and Maintenance, Communication Solutions, Systems Engineering and Integration, Cyber Security / Information Assurance, Application Development, Program Management, and Business Transformation.

Employment type: Full‑time.

Responsibilities

• Provide Tier 1 enterprise IT help desk technical support to AFCENT users.
• Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, including enterprise‑level routers, switches, servers, firewalls, proxies and caching arrays.
• Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
• Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
• Perform Local Registration Authority (LRA) duties.
• Provide LAN support and WAN Enterprise support.

Qualifications

• 3+ years experience in systems and network support.
• Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II).
• Must be CCNA or Network+ certified.
• Must hold the ITIL Foundations certification or be able to obtain the certification within 60 days of hire.
• Experience providing LAN/WAN support.
• Experience with firewall administration.
• Experience supporting DoD projects.
• Must have strong communication skills and be able to interact professionally within all levels of an organization.
• Must be able to provide support in a 24/7/365 environment including occasionally covering shifts outside of the assigned shift and/or providing after‑hours, weekend, or holiday support as needed on a rotational basis.
• Must be able to travel to CONUS sites to provide TDY support.
• Must be a U.S. citizen and hold a current Secret clearance.

Security Requirements

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

All your information will be kept confidential according to EEO guidelines.