Network Administrator: Enterprise Technical Services

Sms-Data-Products-Group,-Inc; Sumter (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

SMS DATA PRODUCTS GROUP, INC is seeking a Network Administrator to support AFCENT's 24/7 enterprise network and IT infrastructure. You will troubleshoot, install, and maintain servers, networking gear, and security components to ensure continuous operations.

The role requires hands-on experience with Windows servers, Active Directory, storage, performance management, and firewall skills. A DoD security clearance or interim clearance is required.

Qualifications

• 3+ years of relevant experience in network administration.
• Experience with Microsoft server installation, roles, AD, storage, and performance management.
• Firewall experience essential.

Responsibilities

• Provide 24/7 Tier 1 enterprise IT help desk support to AFCENT users.
• Troubleshoot and implement solutions for incidents on routers, switches, servers, firewalls, proxies.
• Monitor network performance and escalate complex issues to senior engineers.

Skills

Microsoft Server

Active Directory

Storage Management

Performance Monitoring

Firewall

Job description

Career Opportunities with SMS DATA PRODUCTS GROUP, INC

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Network Administrator: Enterprise Technical Services

AFCENT’s mission is to deliver combat-ready air, space, communications, and cyberspace capability for USCENTCOM, helping maintain security and stability throughout Southwest Asia. We support the AFCENT Commander, USCENTCOM, coalition and joint partners, and warfighters who rely on NIPRNet, SIPRNet, partner networks, and other command-and-control systems. The AFCENT NOSC program is focused on running and protecting a 24/7 enterprise network and systems operations, including cybersecurity, engineering, maintenance, and technical support, keeping the AFCENT’s theater communications and IT infrastructure ready, secure, and available to effectively execute the AFCENT mission.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com .

Job Responsibilities

Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users.

Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.

Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.

Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.

Perform Local Registration Authority (LRA) duties.

Provide General Networking and LAN support.

Provide technical and general O&M support.

Provide documentation support as required.

Provide meetings/briefings support as required.

Provide functional training support as required.

Required Qualifications

Must have 3 or more years’ of relevant experience

Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.

Must have firewall experience

Certifications Required

CompTIA Network +CE or Cisco Certified Network Associate (CCNA)

ITIL Foundation - Candidate has up to 60 days to acquire ITIL Foundation certification

Clearance Required

• Department of Defense Secret security clearance or the ability to obtain an Interim Secret clearance.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.