Network Administrator

Gulf Shores, City of (AL); Gulf Shores (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

The City of Gulf Shores IT team seeks a Network/Systems Administrator to maintain and support the city's information systems infrastructure under the supervision of the Network Architect.

Responsibilities include managing servers, storage, switches, and user accounts; maintaining email servers; backups; patching; AD/Group Policy; and assisting in training staff.

Qualifications

• Bachelor’s degree in Business, Computer Science, Economics, Engineering or related field.
• Three to four years of related experience; or equivalent combination of education and experience.
• Microsoft Certified Systems Administrator and Cisco Certified Network Associate certifications are desirable.

Responsibilities

• Maintain and manage hardware and software for the City's information systems.
• Assist in day-to-day network and system operations with servers, storage, and user accounts.
• Maintain and support the City's email and messaging servers.
• Monitor backups, ensure data protection, and perform data restores when needed.
• Install, patch Windows servers, manage backup software, and license management.

Skills

On-call availability

Troubleshooting

Networking knowledge

Documentation

Education

Bachelor’s degree in Business, Computer Science, Economics, Engineering or related field

Three to four years of related experience

Combination of education, training and experience

Tools

Active Directory

Group Policy

Windows Server

Backup software

Job description

Under general supervision of Network Architect, supports, maintains and manages all hardware and software for the City’s information systems infrastructure. Assists Network Architect in the day to day operations of the network and system infrastructure for the City including servers, storage, network equipment, computers, and user accounts.

Maintains and supports the City’s email and messaging servers.

Helps Network Architect monitor data backups for all systems; responsible for data protection and retention policy; periodically restores data.

Assist with installs, supports, and maintains network servers, switches, and appliances. Performs scheduled network tasks including Windows server patch management, backup software management, and management of network licensing.

Monitors and troubleshoots data connectivity for local area network (LAN) and wide area network (WAN) systems.

Troubleshoots and resolves server or data network problems. Monitors system performance and implements performance tuning.

Research and help develop and implement special projects including networking related wiring plans, LAN/WAN hardware and software purchases, virtual server creation, hardware maintenance, hardware replacement, and problem solving.

Performs maintenance on all computer equipment; performs software and hardware patches; renews software licenses; replaces hardware.

Establishes and maintains user accounts, profiles, file sharing, access privileges, and security using Active Directory and Group Policy.

Researches and recommends network and server hardware and software.

Assists in training new employees.

Assists in maintaining video surveillance software, server, and cameras. Assists with installing and configuring network cameras.

Assists in providing network and remote connectivity hardware and software support.

Troubleshoots and resolves end-user issues associated with personal computer hardware, software, and peripherals.

Maintains LAN user documentation including hardware and software applications, support logs and other related information.

Education and Experience:

• Bachelor’s degree in Business, Computer Science, Economics, Engineering or related field; and
• Three to four years of related experience; or
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:

Microsoft Certified Systems Administrator and Cisco Certified Network Associate Certifications-desirable

IMPORTANT JOB FUNCTIONS:

• On call for public safety personal computer, server, remote access, and network issues.
• Performs other related duties as assigned.

MATERIAL AND EQUIPMENT USED:

General office equipment, Servers, Switches, Routers Firewalls