Neonatal Program Manager RN

Baylor Scott & White Health; Frisco (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401k match up to 5%

Tuition Reimbursement

PTO from Day 1

Job summary

Baylor Scott and White Medical Center Frisco at PGA Parkway is seeking a Neonatal/Maternal Program Manager RN to supervise care for newborns and mothers. You will drive quality assurance activities and help shape policies, training staff, and leading QAPI efforts.

The role requires 5 years NICU RN experience, RN license, and a Bachelor’s in Nursing; a Master’s degree is preferred. This on-site position offers FT days with weekday scheduling and benefits.

Qualifications

• RN license (RN) is required.
• At least 5 years of NICU nursing experience.
• Bachelor's degree in Nursing.
• Master's degree preferred.

Responsibilities

• Oversee neonatal and maternal patient care from admission to discharge.
• Support Quality Assurance and Performance Improvement (QAPI) activities.
• Assist Medical Director with policies, staff training and education.
• Lead QAPI meetings and coordinate program phases: investigation, planning, implementation, testing, education, support and quality management.
• Maintain detailed records including roadmaps, timelines and training tools.
• Assist directors with budget planning, scheduling and meeting planning.

Education

Bachelor's degree in Nursing

Master's degree (preferred)

Job description

Baylor Scott and White Medical Center Frisco at PGA Parkway

Join us in an extraordinary opportunity to be at the forefront of our new hospital in Frisco, Texas. As we opened our doors in July 2025, you’ll play a pivotal role in continuing to shape the future of healthcare in our community.

Our new facility, spanning 340,000 square feet, introduces a state-of-the-art facility, tailored to accommodate the evolving needs of our rapidly growing population. Among its highlights, the facility houses crucial departments such as emergency, inpatient, procedural, and women and children.

Unit: NICU

Work Status/Schedule: FT Days, M-F with flexibility

Required Experience: 5 years of NICU RN experience

Preferred Experience: Program Manager, Quality, Supervisor/Manager, Educator roles

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

As a Neonatal/Maternal Program Manager RN, you will supervise care for newborns and mothers. This involves overseeing patient care from admission to discharge. You play a key role in the Quality Assurance and Performance Improvement program. You will assist the Medical Director with creating policies, training staff, and participating in QAPI activities. You will help with neonatal and maternal QAPI meetings regularly. Your role includes aligning program phases: investigation, planning, implementation, testing, education, support, and quality management.

Essential Functions Of The Role

• You will use communication skills to motivate and guide others to achieve goals at work.
• You will update key stakeholders, like Patient Safety Councils, Chief Medical Officers, and Executive Directors, regularly.
• Your role involves working side by side with relevant departments to craft effective marketing and communication plans.
• You must keep detailed records. This includes roadmaps, timelines, meeting minutes, and training tools used in the program.
• You will oversee the daily operations of the program to ensure efficiency and productivity.
• You must make sure services are timely, accurate, effective, affordable, and follow policies and practices.
• You will set up area-specific policies and procedures that promote and advance priorities.
• You are expected to deliver timely and accurate financial, statistical, and tracking reports along with necessary interpretations.
• Your responsibilities include making sure that necessary records are created and maintained as required by regulatory policies and procedures.
• You will assist directors with budget planning, scheduling, and meeting planning.

Key Success Factors

• Understanding and knowledge of standard procedures related to nursing and patient care are crucial.
• Knowing laws, rules, regulations, and certification guidelines is necessary. Familiarity with department standards and nursing protocols is vital for relevant assignments.
• Understanding medical terms, methods, and practices for health, illness, and medication use is very useful.
• Knowledge of common medications, dosages, effects, and risks is also valuable.
• An ability to engage with a wide array of people is central to this role.
• Critical thinking skills and problem-solving ability are also required.
• Proficiency in giving respectful care to diverse patients is important. This involves creating, evaluating, and adjusting care plans.
• Experience in managerial, clinical, and/or technical program support or management is a must.
• A Master's degree is preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• Bachelor's degree for this role.
• Your major field of study should be Nursing.
• At least (5) five years of relevant experience to the position.
• Registered Nurse license (RN)