NEO Trainer

Kittitas Interactive Management; Ellensburg (WA); On-site; USD 50,000 - 65,000; Full time

Job summary

Kittitas Interactive Management (KIM) is seeking an NEO Trainer to lead and assess new employee orientation and related training programs.

The role supports HR objectives, develops curricula, and helps communicate policies and training plans across departments. Strong communication, organization, and confidentiality are essential in a fast-paced environment.

Qualifications

• Bachelor’s degree may be preferred but not required.
• 1–2 years of HR experience; 1–2 years in a training function preferred.
• Ability to work with minimal supervision.
• Excellent written and verbal communication skills.
• Able to adapt to a fast-changing environment; strong time management.

Responsibilities

• Assist in organizing training for all new hires including Orientation, Safety, and curricula.
• Assist with agency-wide trainings in a timely, professional manner.
• Support staff scheduling communications and emergent needs.
• Coordinate training schedule with hiring and training demands.
• Maintain records required by regulation and internal policies.
• Contribute to training outline and determine instructional methods.

Skills

Communication skills

Adaptability

Time management

Trust building

Education

HR experience

Training experience

Tools

PowerPoint

Word

Excel

Job description

Job Title

NEO Trainer (New Employee Orientation Trainer)

Classification

Non-Exempt

Department

Human Resources

Reports To

Training Manager

Summary

The primary role of the NEO Trainer is to present the training and overall performance of employees at Kittitas Interactive Management (KIM). This includes training, educational opportunities, assisting in the development of curricula. Another aspect is to provide assistance to the HR team in establishing overall human resource objectives, polices, and plans.

Essential Duties And Responsibilities

• Assist in organizing necessary training for all new hires including Orientation & Safety, Peer Coaching, Residential Curriculum, Therap, Right Response, 1163 Training and Community Protection Training.
• Assist in agency wide trainings in a timely, professional manner, being cognitive of hard deadlines and other requirements.
• Assist with training and communications around staff scheduling, this includes any emergent situations that might happen.
• Support the coordination of a training schedule with the hiring and training demands of the agency.
• Assist the maintenance and communication of records required by regulation or local governing bodies, or other departments in the organization including but not limited to personnel policies, employment applications, job descriptions, and other compliance requirements.
• Support in teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops
• Assist in the distribution of Human Resources information and processes to employees and managers. Develop communications advising managers and executive leadership of KIM’s policies regarding employment, training, as well as KIM’s responsibility under federal, state, and local regulations relating to employment and employment practices
• Assist in workflow improvements within the agency to provide responsive and efficient service to KIM’s employees.
• Report on progress of employees under guidance during training periods.
• Maintain ongoing communication with Director of HR & TDM, providing regular input and informing him/her of ideas and suggestions.
• Maintain a high degree of confidentiality when dealing with employee matters relative to the human resources function. Treat employee information carefully and confidentially, maintaining privacy and security at all times. Be honest with all KIM parties, providing them clear, complete, and factual information.
• Actively listen and appropriately respond to employee requests, concerns, and suggestions. Respond promptly and considerately to the needs of internal staff.
• Represent KIM in a courteous and professional manner in attitude and appearance and behave ethically either at work or outside your work environment. Use professional demeanor in oral and written communications with all internal and external customers.
• Communicate and reinforce organizational culture and values.
• Maintain all employee records including personnel and confidential files, ensuring that files are kept compliant within all legal and policy requirements.
• Ensure proper documentation is retained for updates to personnel files for all employees as changes occur.
• Assist in process improvement and development, focusing on new hire orientation.
• Communicate and reinforce organizational culture and values.
• Manage multiple projects, meet deadlines, and adjust to changes in company policies, procedures and priorities.
• Contribute to the preparation of annual program descriptions and evaluations.
• Work collaboratively with the HR team and promote positive relations with Managers, Supervisors, employees, and other departments and committees as assigned.
• Performs other duties as assigned.

Education And Experience

• Bachelor’s degree desired, but not required.
• Minimum 1-2 years of HR experience. Prefer 1-2 years in a training function.
• Ability to work with minimal supervision.
• Excellent written and verbal communication skills.
• Capability to adapt to a fast-changing environment.
• Exercises time management skills to manage multiple high priority projects.
• Ability to gain the trust and confidence of the executive and management team.

Certificates, Licenses and Registrations

• BUZZ on Adult Learning
• I-code
• 75 Hours of certified training

Knowledge, Skills And Abilities

Language Skills: Excellent reading comprehension and written communication skills required. For example: ability to read, analyze, and interpret documents, reports, technical specifications, governmental regulations, and correspondence. Ability to apply proper grammar, spelling, punctuation, and format to communications. Ability to present information in one-on-one, small group, and large group situations to management and staff.

Mathematical Skills: Ability to work with basic mathematical concepts, and ability to draw and interpret graphs.

Reasoning Ability: Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.

Computer Skills: Ability to operate related computer applications (i.e. powerpoint, word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.

Physical Demands

Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop, kneel, crouch, or crawl. Occasionally required to lift and/or move up to 20 lbs.

Your Work Place

Internally, work is normally performed in a climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, and fumes are very limited. Noise level is moderate and may include sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in the normal performance of job duties.

Intent And Function Of Job Descriptions

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by management as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.