NEMT Operations Coordinator

GMTCare, LLC; Henderson (NV); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Career growth

Equal opportunity employer

Job summary

MTC in Southern Nevada is seeking a Transporter Administrator who combines field transport with office coordination. You will continue transporting patients while supporting the organization, compliance, and daily workflow to keep operations running smoothly.

This role links dispatch, operations leaders, and office staff, offering growth opportunities within a fast-growing NEMT operation and a path toward operational leadership as you gain broader responsibilities.

Qualifications

• Must be at least 22 years of age.
• High school diploma or GED required.
• Valid Nevada driver's license with a minimum of three (3) years of driving experience.
• Acceptable driving record in accordance with company standards (no major violations, suspensions, or at-fault accidents).
• Ability to safely operate large vehicles for extended periods.
• Ability to lift, push, and maneuver up to 125+ pounds, with or without assistance or appropriate equipment.
• CPR certification or the ability to obtain certification within 30 days of hire.
• Ability to successfully pass a DOT physical, drug screening, and background check.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.
• Ability to maintain professionalism and composure in time-sensitive and high-demand situations.
• Ability to work in medical transport environments, including exposure to bodily fluids, using appropriate safety precautions.

Responsibilities

• Transportation Duties: Safe and professional patient transport between residences and medical facilities.
• Assist patients with entering and exiting vehicles, including wheelchair, stretcher, and mobility aid support.
• Secure passengers and medical equipment according to safety protocols.
• Communicate with dispatch regarding trip status, delays, and route updates.
• Perform pre and post trip vehicle inspections and report maintenance concerns.
• Maintain vehicle cleanliness and operational readiness.
• Complete trip documentation, logs, and electronic reporting accurately and on time.
• Follow HIPAA regulations and maintain patient confidentiality.
• Lift and assist up to 125 pounds when required for transfers and equipment handling.
• Administrative and Office Support: Support operations staff with scheduling coordination and daily workload management.
• Assist with data entry, trip verification, report preparation, and document organization.
• Prepare internal communications, operational updates, and administrative correspondence.
• Track compliance items including training documentation, certifications, and driver files.
• Assist leadership with calendar coordination, meeting preparation, and task follow ups.
• Support onboarding documentation, uniform tracking, and equipment inventory records.

Job description

MTC in Southern Nevada is seeking a Transporter Administrator who combines field transport with office coordination. You will continue transporting patients while supporting the organization, compliance, and daily workflow to keep operations running smoothly.

This role links dispatch, operations leaders, and office staff, offering growth opportunities within a fast-growing NEMT operation and a path toward operational leadership as you gain broader responsibilities.