NEMT Dispatcher/Operations Support

TRAVELING BY FAITH TRANSPORTATION S; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training & development

Job summary

TRAVELING BY FAITH TRANSPORTATION S in Tallahassee, Florida is seeking a dependable NEMT Dispatcher to ensure smooth daily transportation operations.

The ideal candidate will handle phone calls, monitor drivers, conduct check-ins, and prepare schedules. Candidates should possess strong communication skills and the ability to multitask effectively. Experience in transportation or dispatch operations is preferred.

If you're reliable, professional, and detail-oriented, we invite you to join our growing team.

Qualifications

• Experience with transportation or dispatch operations is preferred.
• Must be able to multitask and maintain professionalism under pressure.
• Detail-oriented with strong follow-up and documentation skills.

Responsibilities

• Answer incoming phone calls professionally and efficiently.
• Monitor drivers on the Bambi platform.
• Conduct morning driver check-ins and readiness checks.
• Prepare and manage driver schedules.
• Complete daily member surveys and vehicle maintenance checks.

Skills

Strong communication and customer service skills

Good organizational and multitasking abilities

Comfortable using dispatch platforms and technology

Able to work independently and as part of a team

Transportation or dispatch experience

Tools

Bambi platform

Verizon Connect

RoadFlex account

GasBuddy

Job description

Benefits

• Training & development

Now Hiring: NEMT Dispatcher / Operations Support

We are seeking a dependable, organized, and detail-oriented NEMT Dispatcher to join our team. The ideal candidate must be able to multitask in a fast-paced environment, communicate professionally, and help ensure smooth daily transportation operations.

Job Responsibilities

• Answer incoming phone calls professionally and efficiently
• Monitor drivers on the Bambi platform
• Conduct morning driver check-ins and driver readiness checks
• Complete next-day trip confirmations
• Prepare and manage driver schedules
• Conduct weekly vehicle maintenance checks
• Complete daily member surveys
• Monitor driver gas purchases through the RoadFlex account
• Assign drivers to the correct vehicles in Verizon Connect
• Post GasBuddy gas prices for drivers

Qualifications

• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Comfortable using dispatch platforms and technology
• Able to work independently and as part of a team
• Transportation or dispatch experience preferred

We are looking for someone who is:

• Reliable
• Professional
• Detail-oriented
• Able to thrive in a fast-paced environment
• Strong with follow-up and documentation

If you are interested in joining a growing NEMT team and helping keep daily operations running smoothly, we would love to hear from you.