NEMT Dispatcher & Operations Coordinator

TRAVELING BY FAITH TRANSPORTATION S; Tallahassee (FL); On-site; Full time

Job description

Benefits

• Training & development

Now Hiring: NEMT Dispatcher / Operations Support

We are seeking a dependable, organized, and detail-oriented NEMT Dispatcher to join our team. The ideal candidate must be able to multitask in a fast-paced environment, communicate professionally, and help ensure smooth daily transportation operations.

Job Responsibilities

• Answer incoming phone calls professionally and efficiently
• Monitor drivers on the Bambi platform
• Conduct morning driver check-ins and driver readiness checks
• Complete next-day trip confirmations
• Prepare and manage driver schedules
• Conduct weekly vehicle maintenance checks
• Complete daily member surveys
• Monitor driver gas purchases through the RoadFlex account
• Assign drivers to the correct vehicles in Verizon Connect
• Post GasBuddy gas prices for drivers

Qualifications

• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Comfortable using dispatch platforms and technology
• Able to work independently and as part of a team
• Transportation or dispatch experience preferred

We are looking for someone who is:

• Reliable
• Professional
• Detail-oriented
• Able to thrive in a fast-paced environment
• Strong with follow-up and documentation

If you are interested in joining a growing NEMT team and helping keep daily operations running smoothly, we would love to hear from you.