NEMT Dispatcher/Operations Support

TRAVELING BY FAITH TRANSPORTATION S; Town of Florida (NY); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

TRAVELING BY FAITH TRANSPORTATION S is seeking a dependable NEMT Dispatcher / Operations Support in New York. The role focuses on coordinating drivers, managing schedules, and ensuring timely passenger transportation in a fast-paced environment.

You'll handle incoming calls, monitor platforms like Bambi and Verizon Connect, perform daily readiness checks, and document actions with accuracy. Ideal candidates are organized, communicative, and team players.

Qualifications

• Strong communication and customer service skills.
• Good organizational and multitasking abilities.
• Comfortable using dispatch platforms and technology.
• Able to work independently and as part of a team.
• Transportation or dispatch experience preferred.

Responsabilités

• Answer incoming phone calls professionally and efficiently.
• Monitor drivers on the Bambi platform.
• Conduct morning driver check-ins and driver readiness checks.
• Complete next-day trip confirmations.
• Prepare and manage driver schedules.
• Conduct weekly vehicle maintenance checks.
• Complete daily member surveys.
• Monitor driver gas purchases through the RoadFlex account.
• Assign drivers to the correct vehicles in Verizon Connect.
• Post GasBuddy gas prices for drivers.

Connaissances

Communication

Customer service

Organization

Multitasking

Dispatch platforms

Independent work

Teamwork

Transportation experience

Outils

Bambi platform

Verizon Connect

RoadFlex

GasBuddy

Description du poste

Job Description

Now Hiring: NEMT Dispatcher / Operations Support

We are seeking a dependable, organized, and detail-oriented NEMT Dispatcher to join our team. The ideal candidate must be able to multitask in a fast-paced environment, communicate professionally, and help ensure smooth daily transportation operations.

Job Responsibilities:

• Answer incoming phone calls professionally and efficiently
• Monitor drivers on the Bambi platform
• Conduct morning driver check-ins and driver readiness checks
• Complete next-day trip confirmations
• Prepare and manage driver schedules
• Conduct weekly vehicle maintenance checks
• Complete daily member surveys
• Monitor driver gas purchases through the RoadFlex account
• Assign drivers to the correct vehicles in Verizon Connect
• Post GasBuddy gas prices for drivers

Qualifications:

• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Comfortable using dispatch platforms and technology
• Able to work independently and as part of a team
• Transportation or dispatch experience preferred

We are looking for someone who is:

• Reliable
• Professional
• Detail-oriented
• Able to thrive in a fast-paced environment
• Strong with follow-up and documentation