NEM Interconnection Account Specialist

Pacific Gas and Electric Company; Oakland (CA); Hybrid; USD 57,000 - 82,000; Full time

Job summary

Pacific Gas and Electric Company in Oakland is hiring a journey level NEM coordinator to manage Net Energy Metering customer and internal stakeholder communications for timely interconnection. The role is hybrid, combining remote work with an Oakland location based on business needs.

The position operates under the Engineers and Scientists of California (ESC) and offers wage ranges that reflect local collective bargaining agreements.

Qualifications

• Bachelor’s degree from an accredited college or its equivalent in education and experience.
• Minimum 1 year related experience if hired externally.

Responsibilities

• Coordinates field visits to VNEM projects with local IPEs, vendors and standards groups.
• Creates Job Notifications for Disconnect/Reconnect requests and System Upgrade work.
• Develops strong relationships with internal stakeholder departments.
• Facilitates the resolution of Expanded NEM customer issues with impacted stakeholder departments.
• Initiates vendor and customer contacts to effect customer satisfaction and minimize potential delays.
• Manages customer interconnection application process that enables customer interconnection within specified compliance and customer timelines.
• Manages Special Facilities process for specialized VNEM metering.
• Manages the Non-Export Rule 21 Solar Schools interconnection process.
• Monitors and manages database work queues and address problems proactively.
• Resolves medium technical issues.
• Responds to and resolves escalated NEM project issues from NEM clerk team.
• Trains and mentors newly hired EGI NEM department clerks.
• Works with ESP relations and Demand.

Skills

Communication skills

Interpersonal skills

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

Pacific Gas and Electric Company in Oakland is hiring a journey level NEM coordinator to manage Net Energy Metering customer and internal stakeholder communications for timely interconnection. The role is hybrid, combining remote work with an Oakland location based on business needs.

The position operates under the Engineers and Scientists of California (ESC) and offers wage ranges that reflect local collective bargaining agreements.