Neighborhood Office Assistant (Convenient Care)

HVHS Brand; Monaca (Beaver County); On-site; USD 20,416 - 27,221; Full time

Job summary

A healthcare organization is seeking a Neighborhood Office Assistant for its Monaca location. This full-time, on-site role focuses on delivering exceptional customer service and managing day-to-day administrative tasks. Responsibilities include checking in patients, answering calls, and coordinating with healthcare providers. Ideal candidates should have a high school diploma, at least one year of healthcare experience, and strong communication skills. The hourly pay ranges from $14.82 to $19.76 USD, offering a great opportunity for those passionate about healthcare.

Qualifications

• At least 1 year of experience in a health care organization or equivalent.
• Successful completion of applicable clearances within 90 days of commencing employment.

Responsibilities

• Perform multiple day-to-day administrative functions to support operations.
• Greet and check in/check out patients.
• Answer telephones and manage patient inquiries.

Skills

Customer service skills

Communication skills

Typing and computer skills

Education

High school diploma or GED

Job description

Neighborhood Office Assistant (Convenient Care)

Requisition Number: NEIGH010009

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• Posted : December 17, 2025
• Full-Time
• On-site
• Hourly Range : $14.82 to $19.76 USD

Locations

Showing 1 location

Do you have GREAT customer service skills & ability to work in a busy environment - Come join our team!

• Office Location: Monaca/Center Township.
• Work Hours: combination of 12 and 8 hour (Sunday) shifts + rotating weekends.
• Clinic Hours: Monday through Friday 8:00 - 8:00pm; Saturday/Sundays 8:00 - 4:00pm.

Responsibilities

• Perform multiple day-to-day administrative functions to support the operations of convenient care with emphasis on exceptional Customer Experience.
• Greet and check in/check out patients, verify insurance coverage, review patient registration.
• Answer telephones, take and return messages.
• Manage flow of virtual waiting room walk-in appointments, distribute incoming mail.
• Receive and respond to routine inquiries following established procedures.
• Serve as a liaison between CRNP providers, MA staff, physician offices, medical facilities and customers.

Required Qualifications

• High school diploma or GED and at least 1 year of experience in a health care organization or an equivalent combination of education and experience.
• Excellent communication and customer service skills.
• Knowledge of communication procedures, typing and computer skills.
• Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Preferred Qualifications

• Prior front desk or concierge experience with excellent customer service focus in a healthcare setting or other similar location.
• Strong organizational skills with attention to detail.
• Strong written and spoken communication.

Equal Opportunity Statement

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.