NEEDED: CLIENT SERVICE & SALES ASSOCIATE

Massage Envy; Westminster (MD); On-site; USD 19,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay plus commissions

Paid time off for full time employees

Flexible schedule

In-depth product and service training

Free or discounted massage, skincare,或

Employee discounts

Job summary

Massage Envy is hiring a Sales & Customer Associate in Westminster, MD. You’ll help clients understand massage, skin care, and stretch benefits, build guest relationships, and drive membership and retail sales in a dynamic, growth-focused environment.

The role offers base pay plus commissions, flexible scheduling, thorough product and service training, and opportunities for advancement within a supportive team.

Qualifications

• High school diploma or equivalent; retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Excellent people skills and ability to build relationships with guests.
• Knowledge of massage and skincare services helpful.

Responsibilities

• Provide outstanding customer service and help clients feel valued.
• Promote Total Body Care by educating clients on services and memberships.
• Book clients for services and encourage homecare retail purchases.
• Support clinic flow by greeting clients, answering calls, and emails.

Skills

Customer service

Sales skills

Communication

Multi-tasking

Education

High school diploma

Tools

POS systems

Job description

NOW HIRING CLIENT SERVICE LEAD!

Where Better Careers Begin!

Massage Envy Now Hiring Sales Team Members!

Do you have a passion for helping others?

At one of the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. locations

SalesMassageEnvyJobDescription:

The role of a Sales & Customer s associate at Massage Envy involves a variety of responsibilities aimed at helping clients understand the benefits of regular massages, skin care and stretch, Key Responsibilities include establishing relationships with members and guest, connecting clients with relationships-built, scripts and customer service. The position also offers a competitive compensation plan, including commission and incentive plans on membership and retail sales, as well as a dynamic environment for growth and refinement of sales and customer service skills.

Perks & Pay:

• Competitive base pay, plus bonuses and commissions
• Paid time off for full time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free or discounted massage, skincare or stretch service each month
• Employee off products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for eachindividual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions postedfor a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are seby each franchisee and vary by location.