Role: Project Manager with Retail / Omnichannel experience
Location: Columbus, OH Hybrid 1-2 Days/ Week
Duration: 18-24+ Months
Job Overview
We are seeking an experienced Project Manager with strong Retail and Omnichannel experience to lead technology initiatives for a major retail organisation. The ideal candidate will have a strong background managing complex projects across e-commerce, stores, digital channels, order management, and customer experience.
Key Responsibilities
- Lead end-to-end technology projects from planning through delivery and production implementation.
- Manage Retail / Omnichannel initiatives across digital, e-commerce, store, and customer-facing platforms.
- Develop project plans, timelines, milestones, budgets, and resource plans.
- Coordinate cross-functional teams including business, technology, product, engineering, QA, vendors, and stakeholders.
- Manage project risks, issues, dependencies, and change requests.
- Track project status and provide regular reporting to leadership.
- Facilitate project meetings, stand-ups, steering committee meetings, and stakeholder reviews.
- Manage multiple workstreams and ensure projects remain on schedule and within budget.
- Coordinate integrations between retail systems, e-commerce platforms, order management, inventory, POS, and digital channels.
- Drive UAT, deployment, cutover, and post-production activities.
- Ensure effective communication between technical and non-technical stakeholders.
- Work with distributed/onshore/offshore teams and third-party vendors.
Required Skills
- 8+ years of Project Management experience
- Strong Retail / Omnichannel project experience
- Experience with e-commerce, digital commerce, stores, POS, OMS, inventory, or customer experience
- Strong Agile/Scrum and Waterfall project management experience
- Excellent stakeholder and communication skills
- Experience managing budgets, timelines, risks, dependencies, and resources
- Experience working with enterprise technology teams
- Strong MS Project, Excel, PowerPoint, Jira, and/or Confluence experience
- Experience working with large enterprise clients and cross-functional teams
Preferred
- PMP certification
- Retail or fashion industry experience
- Experience with large-scale digital transformation
- Experience with IBM or similar enterprise consulting environments