CCP Enrollment and Academic Advisor (Part-Time Temporary)

Wake Technical Community College; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Wake Technical Community College in Raleigh, NC seeks a professional to manage the enrollment and academic advising for the Career and College Promise program, guiding students as they enter CCP pathways and progress toward credentials.

The role requires collaborating with recruiters, analyzing student data, developing academic plans, and delivering workshops while maintaining records and ensuring compliance across campuses.

Qualifications

• Bachelor's degree required.
• One year of professional experience counseling/advising students in an educational setting preferred.

Responsibilities

• Coordinate enrollment management for the Career and College Promise program.
• Coordinate program metrics reporting and produce reports on annual, monthly, weekly and term basis.
• Assess student data (RISE/NROC, NCDaP, Accuplacer, SAT, ACT) and review transcripts to determine admissions and placement.
• Inform and advise students on program/course selection and develop academic plans.
• Provide students with academic success strategies and information on college requirements.
• Monitor and document academic progress using student success software.
• Ensure compliance; participate in workshops and transition-to-college activities.
• Deliver information about resources and services (disability support, learning centers).
• Assist with orientation and onboarding for CCP students; conduct information sessions and registrations.
• Collaborate with recruitment/officers to promote CCP and transitions to post-secondary Enrollment.

Skills

MS Office

Weekend/evening availability

Exceptional communication

Collaboration & problem-solving

Customer service

Record-keeping

Organizational skills

Local travel within Wake County

Education

Bachelor's degree

Tools

MS Office

Job description

Pay Grade: Professional 4

This position manages the enrollment and academic advising for the Career and College Promise program to facilitate the development of students entering and progressing through CCP pathways and into academic programs of study. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Coordinate enrollment management for the Career and College Promise program
• Coordinate program metrics reporting and produce reports on annual, monthly, weekly and term basis
• Assess student data such as RISE/NROC, NCDaP, Accuplacer, SAT, ACT and other scores and reviews transcripts from high school, post-secondary institutions and other relative documentation as needed in order to determine admissions and/or course-level placement
• Inform and advise students for selection of programs and courses, assist in developing an academic plan, recommend course work relevant to the academic plan, discuss enrollment policies and procedures, and answer specific inquiries
• Provide students with academic success strategies, information about specific areas of study, and general knowledge of college and program requirements to facilitate a successful transition to college, foster retention and promote completion of college credentials
• Manage, monitor, document and track academic progress of Career and College Promise students using student success/early warning software
• Assist with evaluating and monitoring processes and procedures of the Career and College Promise program to ensure compliance
• Participate in the development and presentation of workshops and other activities focused on transition to college, student success and retention
• Utilize technology to effectively monitor student progression toward credential completion and to record student interactions
• Deliver timely and accurate information to students about resources and services available such as disability support and academic success centers
• Respond in a timely and professional manner to enrollment and CCP program inquiries
• Assist with Career and College Promise New Student Orientation and other student onboarding eventsAssist with development of programming and outreach for Career and College Promise
• Assist with conducting information and registration sessions for Career and College Promise students; perform CCP student registration
• Works closely with recruitment and outreach officers to provide information about Career and College Promise and transition to post-secondary Enrollment
• Assists with special projects and duties for admissions and outreach and others as directed

Knowledge, Skills, and Abilities:

• MS office experience
• Ability to work weekends and evening as needed
• Excellent communication skills, including listening, writing and speaking
• Effective collaboration, critical thinking and problem-solving skills
• Excellent customer service skills
• Ability to maintain records accurately and be able to meet deadlines consistently
• Demonstrate excellent organizational skills
• Ability to perform normal duties with minimal supervision
• Ability to travel daily within Wake County between campuses and community sites

Minimum Requirements:

• Bachelor's degree
• One year of professional experience counseling/advising students in an educational setting

Preferences:

• Admissions experience at a post-secondary institution
• Colleague experience