Navy IT Support & VSB Training Specialist

T-Solutions, Inc.; Chesapeake (VA); On-site; USD 97,000 - 140,000; Full time

Job summary

T-Solutions, Inc. seeks a Port Engineer Program VSB Administrator to support Navy maintenance and data management. You will serve as the VSB SME for TYCOM N43, provide training, and oversee user access while coordinating with government and shipboard stakeholders.

The role requires an Associate or Bachelor’s degree (or HS diploma with Navy experience), strong communication and analytical skills, and experience with CSMP, VSB, SURFMEPP, and NMD. Occasional travel to Fleet areas is expected.

Qualifications

• Associate or Bachelor's degree in a related field, or HS diploma/GED with 5+ years Navy maintenance/3M/CSMP experience.
• Recent Navy 3M/TYCOM maintenance, Port Engineer, CSMP, VSB, SURFMEPP, NMD experience.
• Ability to monitor suspense lists, issue logs, downtime records, and related program records.
• Experience providing help desk support, user training, and documentation.
• Proficiency with Microsoft 365 and ability to prepare leadership summaries.

Responsibilities

• Serve as the VSB Administrator and primary VSB SME for TYCOM N43 and related Navy stakeholders.
• Provide VSB training to Port Engineers and other users.
• Assist with 3M program support, data review, and CSMP information management.
• Administer VSB user access and account management.
• Provide VSB process support and training, including work notification validation and workflow management.
• Troubleshoot VSB and CSMP shore file processes.
• Monitor VSB suspense lists, downtime logs, and issue trackers.
• Conduct data quality reviews and propose process improvements.
• Coordinate actions with ships, engineers, TYCOM, and program leadership.
• Develop VSB user aids and training materials.
• Track workload, trouble calls, and performance metrics.
• Provide PE program help desk support.
• Perform system administration and database maintenance.
• Research Navy maintenance resources for work validation.
• Prepare recurring reports and briefings.
• Perform other duties as assigned.

Skills

Strong written and verbal comms

Analytical

Organizational skills

Cross-government coordination

Help desk support

Microsoft 365 proficiency

CSMP/VSB/NMD data management

Education

Bachelor's degree or higher in a related field

HS diploma/GED with 5+ years Navy experience

Tools

CSMP databases

VSB

SURFMEPP

NMD

Job description

T-Solutions, Inc. seeks a Port Engineer Program VSB Administrator to support Navy maintenance and data management. You will serve as the VSB SME for TYCOM N43, provide training, and oversee user access while coordinating with government and shipboard stakeholders.

The role requires an Associate or Bachelor’s degree (or HS diploma with Navy experience), strong communication and analytical skills, and experience with CSMP, VSB, SURFMEPP, and NMD. Occasional travel to Fleet areas is expected.