Navigator - Memory Clinic - Full Time

Broadlawns Medical Center; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Retirement - IPERS

Education Assistance

Employee Health & Wellness

PTO

Free Parking

Health Insurance

Supplemental Insurance

529 College Savings Plan

Job summary

Broadlawns Medical Center is seeking a Patient Navigator to help patients and caregivers access health care and community resources, coordinating care across the healthcare continuum.

You will work with the care team to align with the patient’s clinical plan, foster self-management, and support transitions between hospital, clinic, and community services.

Qualifications

• Bachelor’s degree in public health or related health service field is required or equivalent.
• Knowledge of health care system and community resources.
• Experience with data collection and reporting.
• BLS certification within three months of hire.
• Proficiency with basic computer applications.

Responsibilities

• Develop a supportive rapport with patients and caregivers to access health care and resources.
• Coordinate care with the patient’s care team and address care plan goals.
• Foster patient self-management and adherence to the clinical plan of care.
• Collaborate with physicians, hospital staff and community resources to support the plan of care.

Skills

Data collection & reporting

Communication skills

Self-directed learning

Computer literacy

Education

Bachelor’s degree in public health or related health service field

BLS certification

Tools

Basic computer applications

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!Patient NavigatorGENERAL DESCRIPTIONUnder the supervision of the Clinic Manager, this position works to develop a supportive rapport and assist patients and their caregivers to access health care and community resources and navigate through the healthcare continuum. Functions as a member of the patient’s collaborative care team to coordinate care and address care plan preventative health and wellness goals. Works collaboratively with the patient to foster self-management and compliance to their clinical plan of care. Works collaboratively with physician, hospital, and community resources to support the patient's clinical plan of care.HOURSM-F 8A-4:30PPERFORMANCE STANDARDS1. Demonstrates good judgment in decision-making.2. Demonstrates superior service excellence in all interactions.3. Demonstrates awareness and application of all policies and procedures.4. Demonstrates effective organizational skills.5. Demonstrates self-responsibility and accountability for his/her professional practice.6. Demonstrates self-directed learning skills and abilities as well as participates in continuing education to further their own professional development.7. Practices patient education interventions within the Broadlawns Medical Center sanctioned parameters including goals, methodologies and adult-learning concepts and techniques.8. Demonstrates effective communication methods and skills, using lines of authority appropriately.9. Formulates and uses effective working relationships with all health care team members and clients.10. Completes all annual mandatory education training within defined time frame (safety training, corporate compliance, performance appraisals, confidentiality, etc.).MINIMUM QUALIFICATIONS1. Bachelor’s degree in public health or related health service field.2. Knowledge of health care system and community resources available.3. Experience with data collection and reporting.4. General knowledge skills in the use of computers including basic computer applications.5. BLS certified for the healthcare provider or obtained within three months of hire.Work Shift8a-4:30p (United States of America)Benefits (FT/PT)Retirement - IPERSEducation AssistanceEmployee Health & WellnessPTOFree ParkingHealth InsuranceSupplemental Insurance529 College Savings PlanAnd more!Broadlawns Medical Center is an Equal Opportunity Employer