Patient Access Rep - East Clinic - Full Time

Broadlawns Medical Center; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Retirement - IPERSE

Education Assistance

Employee Health & Wellness

PTO

Free Parking

Health Insurance

Supplemental Insurance

529 College Savings Plan

Job summary

Broadlawns Medical Center in Des Moines, IA seeks a Patient Access Representative to handle patient registration, collect insurance information, and schedule appointments. This full-time role supports a high-volume front desk and emphasizes exceptional customer service.

You will use computer systems, MS Office, and basic medical terminology while maintaining accuracy and confidentiality. The position offers a competitive benefits package and the opportunity to contribute to a safety-net hospital

Qualifications

• High school diploma or equivalent.
• One year clerical experience.
• Ability to use a computer.
• Working knowledge of Microsoft Office.
• Excellent written and verbal communication skills.
• Basic medical terminology knowledge.
• Previous registration and/or insurance verification experience in a medical setting.

Responsibilities

• Registration of patients, obtaining insurance information, and scheduling patient appointments.
• Maintain department quality standards with a focus on exceptional customer service.

Skills

Communication

Clerical skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!Patient Access RepresentativeThe Patient Access Representative is responsible for performing all aspects of the position's function including, but not limited to, registration of patients, obtaining appropriate insurance information, and scheduling patient appointments. It is expected that the employee maintains department quality standards with a focus on exceptional customer service.ScheduleFull Time, 36 hours per weekQualificationsHigh school diploma or equivalentOne year clerical experienceAbility to use a computerWorking knowledge of Microsoft OfficeExcellent written and verbal communication skillsBasic medical terminology knowledgePrevious registration and/or insurance verification experience in a medical settingWork Shift8a-4:30p (United States of America)Benefits (FT/PT)Retirement - IPERSEducation AssistanceEmployee Health & WellnessPTOFree ParkingHealth InsuranceSupplemental Insurance529 College Savings PlanAnd more!Broadlawns Medical Center is an Equal Opportunity Employer