Natural Resources Dispatcher 1 - 20088018, 20051068

Ohio Department of Natural Resources; Columbus (OH); On-site; USD 71,247,000 - 98,942,000; Full time

Job summary

Ohio Department of Natural Resources is seeking a Natural Resources Dispatcher 1 to support the Division of Law Enforcement in Franklin County, Ohio. You will learn to operate the statewide CAD console, MARCS radio system, and LEADS data network to facilitate law enforcement communications.

The role requires handling emergency information, directing inquiries, and dispatching ODNR personnel. Training is provided for new hires, with opportunities for growth to Dispatcher 2 after probation and pay

Qualifications

• Experience with emergency communications systems and CAD
• Ability to monitor and relay information accurately under pressure
• Familiarity with MARCS radio system and LEADS-related procedures

Responsibilities

• Receive training and operate statewide CAD console and radio networks
• Serve as emergency contact and coordinate communications for law enforcement
• Operate teletype, telephone, LEADS and related equipment as needed
• Route caller inquiries to appropriate ODNR division and provide information
• Dispatch ODNR personnel and document communications accurately

Skills

Communications

Dispatch

Operational Support

Attention to Detail

Priority Setting

Job description

What We Need

We are seeking energetic, passionate people who enjoy the outdoors and want to play a key role for the position of Natural Resources Dispatcher 1 (20088018, 20051068) within the Division of Law Enforcement, headquartered at Fountain Square, assigned to Franklin County. The address is 2045 Morse Rd, Columbus, Ohio 43229. To learn more about the Division of Law Enforcement, please visit DNR Division of Law Enforcement.

What You Will Do…

• Receive training on & operate statewide computer aided dispatch (CAD) console with statewide high band and 800 MHz radio system (Multi-Agency Radio Communications System [MARCS]) and data network and facilitate law enforcement and administrative communication
• Serve as point of contact in emergency situations (e.g., monitor law enforcement automated data system [LEADS] for incoming information, contact appropriate personnel, transmit emergency determinations, receive and transmit all messages)
• Operate radio and/or related equipment (e.g., teletype communications [electronic messages, texts, etc.], multi-line telephone, LEADS) in order to make inquiries, send and receive electronic messages, provide documentation pertinent to law enforcement activities of ODNR
• Receive, route and assist public and other agencies with requests for information on telephone; direct phone inquiries to proper ODNR division or make after hours contact with proper personnel
• Dispatch ODNR personnel
• This position falls under the State of Ohio’s OCSEA Pay Schedule. The starting rate is a Pay Range 29 step 1, which is $24.88/per hour. New hires will move to a Pay Range 29 step 2, which is $25.61/per hour after six months. Upon successful completion of a 365-day classification probationary period, the employee will be reassigned to a Natural Resources Dispatcher 2 and move into a Pay Range 30 step 1 ($26.54/hour) & receive increases annually up to an ending salary of $34.53/per hour.
• There may also be cost of living adjustments (COLA) applied. Longevity supplements begin after five (5) years of state service. For more details, refer to the OCSEA pay range schedule & longevity rates OCSEA Employees | Department of Administrative Services.

UNUSUAL WORKING CONDITIONS:

May work rotating shifts, weekends and holidays. Formal education in arithmetic that includes addition & subtraction & in reading, writing & speaking common English vocabulary AND 6 mos. trg or 6 mos. exp in 2-way radio AND teletype communications AND computer terminal AND 1 course or 3-mos. exp. in typing, operating a personal computer AND word processing AND 1 course or 3-mos. exp. in public relations or customer service

• Or equivalent of Minimum Class Qualifications For Employment noted above. Applicant must successfully pass a Departmental criminal background investigation including fingerprint & polygraph.

Job Skills

Technical Skills: Communications, Dispatch, Operational Support

Professional Skills: Attention to Detail, Priority Setting

Agency Contact Name and Information

Theresa Ellis, [e-mail] or 614-265-6332

Work Location

OH Dept of Naturl Resc Complex

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$24.88/hr

Schedule

Full-time

Work Hours

various shifts

Classified Indicator

Classified

Agency Overview

Who we are: Did you know Ohio operates 76 state parks, manages over 750,000 acres of diverse wildlife land and more than 2 million acres of water? That's just the tip of the iceberg of what we do at the Ohio Department of Natural Resources (ODNR) as we seek to ensure a balance between wise use and protection of our natural resources for the benefit of all! Across our 12 divisions and support services, we employ office staff, law enforcement officers, geologists, biologists, engineers, attorneys, communicators, managers, and so much more. Whatever your passion, we likely have a position to fit it and pathways for advancement! Working at ODNR is a special experience. Our employees are afforded opportunities to participate in public events at parks, nature preserves, wildlife areas, and annually at the Natural Resources Park at the Ohio State Fair! Our central office campus at Fountain Square is like an oasis on Morse Road with private, secured parking, wildlife, a walking path, and natural areas including a small prairie and wetland. We routinely have Lunch and Learn events at our Assembly Center which are streamed on Teams Live as are monthly updates with our Director.